Toyota of McDonough - Service Center

Horrible service unprofessional people You have to wait 2-3 hours for service and their so rude always telling you you need to have an appointment They try to get your money by telling you things on your 2-3 hours for service and their so rude always telling you you need to have an appointment They try to get your money by telling you things on your car that’s already been fixed or replaced I tried to have them fix something on my car and they not do Horrible desler More

Everyone was friendly service was quick and the customer service was great . See yall again soon . service was great . See yall again soon . More

Easy appointment scheduling. I was in and out quickly. This was a very smooth visit, can’t say enough good thing. I was in and out quickly. This was a very smooth visit, can’t say enough good thing. More

I wish I would have known that I could have went 5k more miles before using my last free oil change before they changed my oil. Otherwise service was fine. miles before using my last free oil change before they changed my oil. Otherwise service was fine. More

Cecilia was very pleasant to work with and helped us remain calm from the frustration of driving well over an hour away to not be able to have our car repaired due to the lack of staffing. We made clear remain calm from the frustration of driving well over an hour away to not be able to have our car repaired due to the lack of staffing. We made clear on the call what we needed and why, but the service was scheduled for us anyway, even though they had knowledge of this. Again, Cecilia was great, but for the ride, lack of staff, and lack of ability to resolve my issue, it's certainly not worth returning. Even mote frustrating is being today to refer to a body shop for the work they did to the car prior to my purchase. More

Mr. Raymond has always provided me with excellent customer service. I will recommend this dealership to anyone if asked. I have been using you guys for about 9 years! customer service. I will recommend this dealership to anyone if asked. I have been using you guys for about 9 years! More

Great customer service and friendly staff. Can't beat service with a smile. Will definitely be back. Can't beat service with a smile. Will definitely be back. More

Reid was very helpful and friendly. I appreciate his kindness and expertise. The dealership was clean. I appreciate his kindness and expertise. The dealership was clean. More

Didn’t have to wait long…nice customer service…helpful…better service than previous time service…helpful…better service than previous time More

Had an appointment, 2/1/2 hours later, they over charged me, and didn’t fix everything they were suppose to. Won’t be going back to this dealership me, and didn’t fix everything they were suppose to. Won’t be going back to this dealership More