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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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April 07, 2022

My family has been a customer of Jim Ellis for 4 years and they are always friendly ,quick and Thorough really appreciate your service and patience thank you Jim Ellis Toyota of McDonough More

by LECHOLS4HAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

Lechols4hair, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 07, 2022

Did everything that was to be done to our car. . Was very nice to us More

by marierandy37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2022

Good and excellent attention … Victoria is an excellent person ,friendly ,she does her perfect job. More

by claudiaardon1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

Claudiaardon1169, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2022

Reid Millikan was great. Very helpful and always kept me up informed. Great job Reid More

by SMITH20633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

April 06, 2022

Leon is the best. He always goes above and beyond to help his customers. Great dealership also. More

by Debbie&RickChambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Debbie&rickchambers! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2022

In and out pretty quickly. Speedy and professional. Very clean waiting area. And coffee!! Thanks. More

by ASHLIEM1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Ashliem1983! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 06, 2022

Staff was courteous and informative but the oil change and tire rotation took about 1 hour and 45 minutes........Too long when you an appointment Fresh hot coffee is a nice perk More

by bpsbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Bpsbb! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

April 06, 2022

Nice place the service crew worked me and had my problem fixed the same day. More

by semurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Semurphy! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 06, 2022

Raymond made my first service experience with Toyota so great! He provided me with excellent costumer service! Great personality! More

by Carrielee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Carrielee21! Thanks again for your business! Take care!

April 05, 2022

She was great she got be done under a hour. She was friendly and help me with everything I did. More

by Dianneb284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Jim Ellis Toyota of McDonough responded

Dianneb284, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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