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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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February 02, 2022

I have been to several Toyota dealerships around the city and by far this dealership was Top's! The service was on point and it made my experience a joy to get my cars service there. Thank you! More

by Primephoto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gullo
Feb 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Primephoto1! Thanks again for your business! Take care!

Feb 05, 2022 -

Primephoto1 responded

It's my pleasure to comment about a company that stands by their values. Thanks again for making my visit a pleasure

February 02, 2022

From sales to service they are really good. They let you know when your car will be ready and they only do what is needed. More

by magasses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
Feb 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Magasses! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 01, 2022

The best I been to so far. Everyone is great, service is wonderful but I love Cecilia(she’s very funny and kind). More

by Jchanthara17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Jchanthara17, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 01, 2022

I had a really great service experience! I look forward to my next service visit! More

by Reggie Burney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Reggie Burney, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 31, 2022

Got me out of there quickly. Did everything to car that needed to be done. Kept me updated. More

by MESSWGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Messwgm, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

January 31, 2022

Associate was rude. Too long of a wait time especially when an appointment was made. More

by adams.latifa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 18, 2022 -

Jim Ellis Toyota of McDonough responded

Adams.latifa99, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

January 31, 2022

The customer service was awesome. The service Manager was nice and respectful, he kept me posted about everything that was happening with my suv. My truck was service with 45 minutes. More

by melissasimpson6830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Melissasimpson6830! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 31, 2022

Service was great and done in a timely manner! Much quicker than my last visit… More

by lwells50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 31, 2022

The service tech was amazing. Outstanding and very customer service friendly. Dealership is very clean. More

by Gustavocelisreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Gustavocelisreyes! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 31, 2022

Cecilia took good care of me per usual. I appreciate the dealership provided lyft for me to go back and forth the dealership with More

by Amary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Amary, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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