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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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January 06, 2022

Willing and able to assist despite pandemic related staffing shortage. Knowledgeable, courteous, and short waiting time. More

by MAUI03
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gullo
Jan 07, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Maui03! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 06, 2022

The representative Alaina Collins was very professional she was always giving me an update of how long it might take and asking me if I needed anything while I wait for my car to be serviced. More

by VEGA_JOSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Collins
Jan 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vega_josue! Thanks again for your business! Take care!

January 05, 2022

Good friendly staff, Im pleased to each one and everyone Recommended 100% to my friends,Im happy with my Rav4 which is 6 old now still doing good More

by darling1725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Jim Ellis Toyota of McDonough responded

Darling1725, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2022

Great service, great people, finished when prompted to be finish. Overall I had a great experience. More

by BRIAN.LOVE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Jim Ellis Toyota of McDonough responded

Brian.love83, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 04, 2022

I have had a very good experience they were very helpful, Gave me several options very professional I bought my first car ever unseen I saw it on internet but not in person when it arrived it was every thin More

by BARBARA_NORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Barbara_norman! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 04, 2022

He is ready to let you buy what you need not what you want. Experienced More

by wuttorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

Wuttorb, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2022

The service was great.. My service person Oscar was very professional and nice. I appreciate his assistance in getting me in and out for my services. More

by mortonca56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mortonca56! Thanks again for your business! Take care!

January 04, 2022

Excellent customer service and the service that I received on my vehicle was fast and I was in and out within an hour. More

by rocksutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Rocksutton! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 04, 2022

I had an awesome experience as usual. Service was quick and efficient and I enjoyed the complimentary coffee. More

by Courtney.whitehead88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 04, 2022

Oscar was an awesome advisor. Friendly Knowledgeable. Waiting area was very clean and cafe was nice. Service tech was thorough and made himself available to do a ride along to discuss issue. More

by Rsmith428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Rsmith428! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

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