Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
September 30, 2021

Customer Service was very OUTSTANDING! My Service Advisor Reid was very professional, very courteous and paid close attention to what I needed Service. The hospitality was awesome. Thanks Reid! More

by manisewarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Jim Ellis Toyota of McDonough responded

Manisewarren, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

September 30, 2021

The dealership is very clean and the employees are very friendly and professional.Great job. More

by AELLISFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicilia Thompson
Oct 05, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Aellisfc! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 29, 2021

The service was great however, a few things that worked before don’t work now. I will call Oscar and make another appointment. More

by Golfingfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Oct 05, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Golfingfish! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 27, 2021

It took too long to do a oil change it was 4 hours and I am disappointed in the service time. More

by divamom2319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 27, 2021

These guys are solid from top to bottom. They always do what they say and know exactly how to keep you on the road. Always go with a place that has a reputation to upkeep, that’s Jim Ellis Toyota More

by anthony.brooks828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

Anthony.brooks828, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 25, 2021

Me experience was excellent. Patricia arranged Lyft for pick up and return to pick up my vehicle . The service was 2 hours which was fine and all is well with my vehicle. More

by Lee2smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

Lee2smith, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

September 24, 2021

Great people and prices. Very satisfied. I am very pleased and will return.when I need any other services. More

by SLW1466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Slw1466! Thanks again for your business! Take care!

September 24, 2021

The service center staff is awesome and knowledgeable. I appreciate the hospitality received. The waiting area is large and meets covid-19 protocols. The coffee bar staff is also awesome. More

by augustnmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

Augustnmurray, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 24, 2021

Fast friendly service. I was alerted to a recall for my Tacoma and was able to get it resolved the same day. More

by DANEOWENS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria and Patricia in service. John and Allen in parts
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 24, 2021

The Toyota experience was the best I have ever had, the customer service awesome praise father and thank our Lord for Toyota of McDonough More

by Gaudin STEEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, Noah Peacock, Dana Hull, Danelia West, Meagan Thackston, David Ray
Sep 28, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Gaudin Steeve! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

Sep 28, 2021 -

Gaudin STEEVE responded

I will thank you for taking care of my family and i

...
334
...