Toyota of McDonough - Service Center

James was professional personable helpful and caring- the epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s staff More

Had to wait 2.5 hrs for car checkup to be done. Would have appreciated more communication from staff with myself and others waiting for their cars. have appreciated more communication from staff with myself and others waiting for their cars. More

Thank you to Ms Thompson! Her customer service and help was top rate! I've said what I want to say. 25 words, you are asking too much of my time was top rate! I've said what I want to say. 25 words, you are asking too much of my time More

My service person Reid was very kind and helpful. He even stopped by a few times to update me on the progress of the service. This is a pleasant place to hang out. even stopped by a few times to update me on the progress of the service. This is a pleasant place to hang out. More

The service department is always great to work with. I can't say enough about Reid and his great attitude! We have had the pleasure of dealing with him on several occasions. This visit we had the pleasure can't say enough about Reid and his great attitude! We have had the pleasure of dealing with him on several occasions. This visit we had the pleasure of dealing with Raymond. Couldn't be more pleased with the service center, Reid or Raymond! More

Great ppl to comunicait with me i would recommend. Them. They was keeping me updated every single minute about my car maintenance and I don't wait to long. 😀 They was keeping me updated every single minute about my car maintenance and I don't wait to long. 😀 More

Oscar got that car service with a smile. It was a busy weekend and he set my expectations for 2.5 hours. I was no happy at first, but the tea and snacks made things better. They finished in half the time. weekend and he set my expectations for 2.5 hours. I was no happy at first, but the tea and snacks made things better. They finished in half the time. More

My care rep Victoria Steinerz was excellent, high level of communication & made sure I was ok & if I had any questions no to hesitate to ask. She’s overall kind. of communication & made sure I was ok & if I had any questions no to hesitate to ask. She’s overall kind. More

As always, my experience was great. The personnel was friendly, though very busy. One of the young men warned me I might have to wait up to 3 hrs. No problem. I didn't wait that long (perhaps an hour friendly, though very busy. One of the young men warned me I might have to wait up to 3 hrs. No problem. I didn't wait that long (perhaps an hour and 15 minutes). Meanwhile, I drank decaf coffee and watched the television. I love that place. More

Everything was excellent, service was quick. Very pleased with the quickness, professionalism, and the good morning humor. Also helped me with a question I had about wheels with the quickness, professionalism, and the good morning humor. Also helped me with a question I had about wheels More