Toyota of McDonough - Service Center

I was very please, Victoria had me done in less than an hour hour More

Making service appointments is simple and fast. Service personnel are very professional and courteous, keeping me frequently updated on the progress of my service needs. personnel are very professional and courteous, keeping me frequently updated on the progress of my service needs. More

Excellent crew but my main three contacts are always Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! More

Thanks For looking out for me and keeping my interest number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. More

I'm sure this is just a lazy employee situation, but I marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though it was confirmed to be done on my invoice. More

Meagan was very pleasant to work with and greeted me with a smile. She answered all of my questions and explained everything to my satisfaction. a smile. She answered all of my questions and explained everything to my satisfaction. More

Cecilia Thompson was extremely pleasant and helpful during my visit to the Service Department. She was very thorough, and provided feedback and information in a timely manner as promised. The departm during my visit to the Service Department. She was very thorough, and provided feedback and information in a timely manner as promised. The department performed the diagnostics on my vehicle quickly and professionally. Thanks again. More

Pros: decent customer service, fairly easy to make an appointment with location Cons: arbitrary charges that are without any clear explanation added to your invoice. Beware. appointment with location Cons: arbitrary charges that are without any clear explanation added to your invoice. Beware. More

Had to remind of oil change, had car washed it was put directly in sun thousands of water spots, went to finalize paperwork and service dept didn’t know anything about my service but after 15 minutes or s directly in sun thousands of water spots, went to finalize paperwork and service dept didn’t know anything about my service but after 15 minutes or so realized who service person was. could be more welcoming. Hugh difference when I purchased vehicle. More

Always great service from the dealership. Reid does an outstanding job as I am sure all the service advisors do. outstanding job as I am sure all the service advisors do. More