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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 08, 2021

So the service is great on my 2000 toyota tundra this dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. More

by antonio68lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jim Ellis Toyota of McDonough responded

Antonio68lloyd, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 07, 2021

The customer service was great. I was advised of a recall when I arrived. I was offered a ride home due to time needed for recall. More

by Ladyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Ladyd! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 04, 2021

The Professionalism and friendliness of your staff is fantastic! My experience whenever I have to come there is always good! The Coffee Cafe is a difinite plus! Thanks everyone! More

by moorebowlers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies in the Coffee Cafe were awesome! ?? That experience!
Jun 08, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Moorebowlers! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 04, 2021

Great experience at Jim Ellis Toyota. Had my breaks, rotors, and pads replaced. Thank you to the crew that worked on my vehicle and Adam Thrasher for your service. More

by g3holly2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam,Thrasher
Jun 08, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, G3holly2! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 04, 2021

Mr. Reid is and has been my service advisor for almost 5 years he is great. I have had several problems with the call center to schedule service and this almost caused me to change dealerships but Kendaly More

by LEIGHA Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendalyn Smoak , Dana Hull, Danelia West, Meagan Thackston
Jun 08, 2021 -

Jim Ellis Toyota of McDonough responded

Leigha Davis, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 03, 2021

It took longer than usual even though line in was short. Didn't get multipoint Inspection check off sheet. Needed to know where was at More

by MZDUNN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure her name that checked me in
Jun 08, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 02, 2021

Great reception from start to finish..Quick responses to work order was impressive. I will recommend her to my family and friends. Very energetic and caring. More

by chuckiwueke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson (service)
Jun 03, 2021 -

Jim Ellis Toyota of McDonough responded

Chuckiwueke, your positive review means a lot to us and we’re happy we could help you! We look forward to your next visit! Take care!

June 02, 2021

Good customer service. I liked the free beverages and the coffee bar but needed cold drinks seeing how its 90 degrees outside. They were good about getting me in and out as fast as possible. Only gripe is a More

by KREYAIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Jim Ellis Toyota of McDonough responded

Kreyaiel, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

June 02, 2021

Great Service all around. Will be recommending to others very soon. Thank you for all the help. I left very happy by the end of the day More

by samariavarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Jim Ellis Toyota of McDonough responded

Samariavarner, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2021

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by calvin_addison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Jim Ellis Toyota of McDonough responded

Calvin_addison, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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