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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 21, 2021

From checking in to completion, everyone was totally awesome! Otherwise, I don’t have anything else to mention. Everyone had a very pleasant and professional attitude. More

by swilliams724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
May 26, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Swilliams724, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2021

Raymond always gives me the star treatment..He's great at what he does and makes everything easy for me. He's knowledgeable, and professionally, someone i can trust servicing my van.. I would highly recommen More

by CHARLOTTE.Y.ANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Ellis Toyota of McDonough responded

Charlotte.y.andrews, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2021

Awesome service, no complaints and I will continue to use this dealership for any future needs. The service department met all my needs and I will recommend to all of my Toyota driver contacts in the area. More

by ANGELAARNOLD51
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Ellis Toyota of McDonough responded

Angelaarnold51, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2021

Very accommodating in allowing me to reschedule my appointment. Please fix your online appointment system or remove it, Great customer service. Will be back again. More

by ABK3940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 21, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Abk3940! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2021

Cecilia provided excellent customer service! She not only acted like she cared about my happiness she also acts like she is happy to be there More

by TONYACFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia
May 21, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tonyacferguson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2021

Megan was Professional and courteous. Service completed with quality and care. Facilities were clean and safe. Many anemeties available for use and Cafe services on site also. More

by DAVIDBENGLISHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 21, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Davidbenglishjr! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2021

I was quite pleased with the effort taken to try to resolve the issue of overflow water from when their conditioning is on leaks back into my car. More

by CAYN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Dana Hull
May 21, 2021 -

Jim Ellis Toyota of McDonough responded

Cayn, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 18, 2021

Reid is the man. Anytime I bring him my Toyota truck or van for service or issues I maybe having he's always professional and knowledgeable. Reid goes the extra mile to explain what's going on. I've been d More

by DEAMAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Jim Ellis Toyota of McDonough responded

Deamal1, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2021

Great friendly informative cost efficient place of business. I would recommend any and every one to take there business to this place. I'm a very satisfied customer More

by NICHOLASTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Nicholasth! Please let us know if there is ever anything else we can do for you! Safe travels!

May 18, 2021

I received star treatment from start to finish at Jim Ellis Toyota. Everyone was so knowledgeable and friendly. I will come back to this location More

by Rasheda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Black lady with blonde Afro puff was super nice & helped me with getting coffee, Meagan Thackston
May 19, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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