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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 17, 2021

Excellent, timely service . Easy to schedule online appointment. I was approached quickly and friendly upon arrival. Service waiting area is clean and comfortable. I’m pleased. More

by Schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson (5 stars)
May 26, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 17, 2021

I live in East Atlanta and I purposely pass multiple Toyota dealerships to come to Jim Ellis in McDonough. I think THATS SAYS ENOUGH SAID, RIGHT??!!! More

by yungohoward
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz WAS A COMPLETE ROCKSTAR
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Yungohoward, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2021

Great experience. The service agent was kind and went out of her way to get my oil change completed in a timely fashion. I will be back. More

by angelastafford1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
May 26, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2021

Ms. Thompson was on point for my entire visit! She provided excellent service, timely updates and made sure that I knew what was going on with my car. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. Thompson - 5 stars
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Gene, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 14, 2021

Reid, the Service Manager and Reid’s team are efficient, thorough, fair, and amazing folks. Another amazing job keeping my truck on the road! Thank you! More

by schauer.chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Schauer.chris! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 14, 2021

David Ray, the service manager is OUTSTANDING! He was very professional, helpful and fair. I was very please, happy and satisfied with his work ethics. I will be back to Toyota in the very near future to More

by denisemathis60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Denisemathis60 Thanks again for your business! Take care!

May 14, 2021

Cecelia was my service rep my last visit and she is a doll! She’s not listed in choices below-need an update. Your service department is why I will be a repeat buyer! Not a bad one in the bunch. More

by 2018 Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecelia, Dana Hull
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, 2018 Camry! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 13, 2021

Ray is always very nice, professional, knowledgeable & accommodating. Meagan checked me in. She was very nice & on point as well. I’m a repeat customer because Ray has earned my trust & that’s import More

by TEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
May 14, 2021 -

Jim Ellis Toyota of McDonough responded

Tanekaj, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 13, 2021

Service department particularly Patricia Silverstein was responsive and fixed my truck quickly as promised in order for me to meet my commitment out of state today. Truck runs great again More

by Flyntcb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
May 14, 2021 -

Jim Ellis Toyota of McDonough responded

Flyntcb, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 13, 2021

Very nice and friendly I would highly recommend to a friend are a family member keep up the good work people will continue to shop with you guy’s More

by drmck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jim Ellis Toyota of McDonough responded

Drmck1, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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