Toyota of McDonough - Service Center

Took way too long for simple 5,000 miles maintenance over 1 hour and 45 minutes. Would like car vacuumed, too. Need better and quicker service especially when I had a scheduled appointment time 1 hour and 45 minutes. Would like car vacuumed, too. Need better and quicker service especially when I had a scheduled appointment time More

Very helpful and courtesy is top notch. Thank you to the staff. I do not believe we could find another rep to help as much as Oscar. staff. I do not believe we could find another rep to help as much as Oscar. More

Oscar was great. He did an exquisite job maintaining communication and maintaining professionalism. He answered all my questions clearly! Looking forward to working with this Toyota again. communication and maintaining professionalism. He answered all my questions clearly! Looking forward to working with this Toyota again. More

Thanks Meagan and as always you go above and beyond for customer satisfaction. I'd recommend this dealership for your service needs as the service staff does care. customer satisfaction. I'd recommend this dealership for your service needs as the service staff does care. More

Nathaniel gave superior service from start to finish. In addition, he made sure, I was provided with a ride home by Lyft services due the length of time for my service. Lastly, Nathaniel kept me informed of addition, he made sure, I was provided with a ride home by Lyft services due the length of time for my service. Lastly, Nathaniel kept me informed of the Lyft delayed service to pick me up from home. Nathaniel made my day smooth. More

Oscar is amazing. He always makes sure I get what I need or tell me what’s important about my car. I need new tires on my car but I could not afford get them put on this time but he stressed how important or tell me what’s important about my car. I need new tires on my car but I could not afford get them put on this time but he stressed how important it was for me to get it done soon. This man is very dedicated in what he does. He loves to make people smile and that’s why I keep coming back. More

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Cecilia provided excellent customer service from start to finish. She explained everything and was very knowledgeable. She also offered to update my information after I told her I had recently moved. I ap finish. She explained everything and was very knowledgeable. She also offered to update my information after I told her I had recently moved. I appreciate her attentive service and positive attitude. Shemesa Platt More

I always except and you always deliver exceptional service. Very pleasant and courteous staff. No courtesy vehicle available but they offered a courtesy shuttle ride. service. Very pleasant and courteous staff. No courtesy vehicle available but they offered a courtesy shuttle ride. More

Service was great and swift. I did have to wait awhile despite having an appt. scheduled but it was fine. It was a busy day, so I know it happens. My car was done in no time so it made up for the time I i despite having an appt. scheduled but it was fine. It was a busy day, so I know it happens. My car was done in no time so it made up for the time I initially waited. Reid was very helfpul and honest and stayed in communication until it was done. Great sense of humor and ownership. I will continue to go here, great service. More