Toyota of McDonough - Service Center

The service here was amazing. I had an appointment to service two airbag recalls and Oscar Johnson’s customer service and efficiency was exceptional! He kept in constant communication about the repairs a service two airbag recalls and Oscar Johnson’s customer service and efficiency was exceptional! He kept in constant communication about the repairs and the estimated time was spot on. Although I was there briefly I felt as if I was apart of the Jim Ellis family. I feel very confident in their ability to help me in the near future if any problems are to arise with my Toyota. Oscar provided me with their direct teams contact information and assured me that I could call or text any team member if I ran into any issues or concerns. That made me feel extremely valued and welcomed. Thanks again for the amazing customer service. I can see now why their reputation is top tier in the community! More

I have been to your dealership three times for the same thing. It’s such an inconvenience for me to come back and forth for the same thing. I just purchased my car and the windshield had to be replaced. I thing. It’s such an inconvenience for me to come back and forth for the same thing. I just purchased my car and the windshield had to be replaced. I now hear wind noises at the speed of 45mph. There was no noise before the windshield was replaced. This is a 2018 Camry LE I am very disappointed with the service I have received so far. I just can’t believe that a 2018 is making this type noises and it can’t be resolved. Unhappy Customer More

Oscar was right on time with service and wait time. He called me to let me know to bring my vehicle in for the recall. Awesome customer service! called me to let me know to bring my vehicle in for the recall. Awesome customer service! More

Service was fast and on time. Oscar was amazing and on point. You really need to keep him around. Only complaint, coffee bar never opened during my time there. point. You really need to keep him around. Only complaint, coffee bar never opened during my time there. More

Everything was great. My car in good shape and my service was good.i have been with this service center since I bought the car. And very pleased service was good.i have been with this service center since I bought the car. And very pleased More

Great and fast service! Oscar was wonderful!! He kept me informed of the process. Very friendly!! The coffee attendant was wonderful! Great customer service too informed of the process. Very friendly!! The coffee attendant was wonderful! Great customer service too More

Good talking with Reid Millikan and sales person Marquis Rountree I told Mr. Roundtree that I was not looking for a new vehicle but he still took the time to go and look over some vehicles I just had ques Rountree I told Mr. Roundtree that I was not looking for a new vehicle but he still took the time to go and look over some vehicles I just had question about 👍👏👏 Reid Millikan got me in and out👍👏👏 and I can't forget about the lady at the coffee bar she was great👍👏👏 My wife usually take the car in for service this was my first time good job Ps I did notice some of the employee wasn't as upbeat as others but it was still earlyl lol More

Mr. Adam Thrasher assisted me from the moment i arrived from the center and did above and beyond his job. He did an Exemplary job! from the center and did above and beyond his job. He did an Exemplary job! More

Only complaint is the wait time. Technician was very pleasant upon check in. Maybe next time I’ll just drop my car off and come back. pleasant upon check in. Maybe next time I’ll just drop my car off and come back. More

Victoria Steiner was excellent in Service today ❤️She Victoria Steiner was excellent in Service today ❤️ She checked on me as I took work with me to do while I waited. Thank you Victoria ‼️ Victoria Steiner was excellent in Service today ❤️ She checked on me as I took work with me to do while I waited. Thank you Victoria ‼️ More