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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 19, 2020

Amanda my customer service agent/provider went above and beyond for me. She is awesome & my service was great as well. Toyota of McDonough is my #1 preferred dealership. More

by sddmech
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 19, 2020

My overall experience was excellent. No long wait, fast, efficient service, excellent representative. Full disclosure of work to be done. Recommendations, very happy with service. More

by WILDIANNE
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 19, 2020

I went and had my 15000 mile service yesterday and the appointment process was good. The staff was very professional and courteous. However, my tires got rotated and without being rebalanced my steering More

by KYLE80
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

May 18, 2020

Everything went very smooth and quickly.I arrived 20min. Everything went very smooth and quickly. I arrived 20min. before my appointment, but they did start right away, so it finished earlier than I expecte More

by Ikuko Kinoshita
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

May 18, 2020

All the Employers at Toyota are friendly and helpful. Never have I had a bad experience. I love Toyota of McDonough! Thank you for caring. More

by jkathee
Recommend Dealer
Yes
Employees Worked With
Danelia West
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

It was a pleasure helping a fellow member of the Jim Ellis family. I am so glad you had a great experience. Thank you for the feedback! It helps us to do our jobs better. We look forward to seeing you next time!

May 18, 2020

I had a really good experience. I absolutely love this location. The customer service is great and everyone was very friendly. I will continue to take my car to Toyota of McDonough. More

by KIMW5665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

May 18, 2020

Customer service was excellent. 'Environment safe and clean and great customer service, I called back to service area yo find out why my car didn't get a oil change.. Informed that More

by CODY9BROWN@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember names of sales person bought car from.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank for the great review! Glad we could be of assistant to you and look forward to seeing you again soon.

May 16, 2020

No Issues Thank you so much for taking care of my vehicle quickly and fitting me in without an appointment. Looking forward to your completion of the new wai More

by LHPTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 16, 2020

Megan was very professional and informative. I had some questions and she took her time to answer them. The service department got me in and out. I had the opportunity to speak with John in the parts depar More

by Christina Jelks
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

May 15, 2020

Reid was very helpful and knowledgeable. The oil change took about an hour. I will definitely be coming back to see Reid next time.Thank You! More

by jenniferndonegan
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

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