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4,275 Reviews of Toyota of McDonough - Service Center
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May 07, 2020
Great service. And not that long of a wait But a lot of people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say that saved me time there. And anytime I can save time for my oil and car to be service. I love it. Y'all were great More
by tbabytm56
Verified CustomerEmployees Worked With
Amanda Cambron, Meagan Thackston
May 07, 2020
What happened to the free car wash and the nice waiting area We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anythi We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anything while waiting. They did not change my oil, and they said we needed new tires. However, we bought 4 new Michelin tires from this service department less than 16000 miles ago. We have had them rotated every time we have come in for service. Finally, to my knowledge, CARFAX is not being updated from this service department because it also said we were overdue for an oil change. We have previously driven from Conyers to have our vehicle serviced here, but after this visit, we will be less anxious to make the drive here again when there is a Toyota dealer at Stonecrest mall area that we could go to. More
by MSAKSEFSKI
Employees Worked With
Danelia West
May 06, 2020
Oscar was great. Kept me informed and nice. This is the second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring my car back . Over all everything was great More
by MCQUEENEYB
May 05, 2020
Service was excellent! They also gave me a feee carwash! I love my experience I will be returned to this location next time! Everyone was pleasant I love my experience I will be returned to this location next time! Everyone was pleasant More
by ross.tanisha79
May 05, 2020
Awesome! came in for a air bag recall . had some remodeling going on ,but was not a inconvenience . customer service was really nice . will use them again came in for a air bag recall . had some remodeling going on ,but was not a inconvenience . customer service was really nice . will use them again More
by zukride
Employees Worked With
Amanda Cambron
May 04, 2020
Poor communication about the service. Kept telling you her car did not have enough miles. But you kept sending notice. Took it for service no service her car did not have enough miles. But you kept sending notice. Took it for service no service More
by Jdprivett
Employees Worked With
Noah Peacock
May 04, 2020
Great Dealership to work with!! Went in for a tire leak, had a nail in the tire, Noah & Raymond took care of getting my car in and out in a very reasonable time. They were both ext Went in for a tire leak, had a nail in the tire, Noah & Raymond took care of getting my car in and out in a very reasonable time. They were both extremely nice and very professional. Spoke with Misty as well, very nice and friendly person. I would defiantly recommend this dealership for purchasing vehicles and the service as well. Sales person I love to deal with is Rose and the financing person is William Mason, both are great people!! More
by nxglisa
May 02, 2020
AMAZING SERVICE I have been bringing my 2000 Solara to this dealership since I relocated to the McDonough area 1 year ago. I have not received nothing less than Outs I have been bringing my 2000 Solara to this dealership since I relocated to the McDonough area 1 year ago. I have not received nothing less than Outstanding Customer Service by all team members! On February 25, I took my vehicle in, and Encountered Amanda who provided Exceptional customer service, kept me abreast from beginning to the end picking vehicle up February 28,2020. My checkout experience was UNBELIVEABLE! Cashier Cherry K, advised me of all my reward points (I was unaware), and she Saved me money on a $1,600. service repair. WAY TO BUILD CUSTOMER LOYALITY!! More
by missyew294
May 01, 2020
The Personnel at this dealership was there a professional and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. More
by Vl_weldon
May 01, 2020
The service pickup and delivery option was fantastic during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick and easy More
by martin_shalonda
Employees Worked With
