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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 01, 2020

Great Service Experience I sent my wife to the dealership and had her ask for Reid. I know I can trust he will explain what the issue is to her without talking her into unnec More

by DGM2814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 01, 2020

BATTERY CHECK BATTERY AND CHARGED... QUICK AND FAST!!EVERYONE WHO WORKS HERE WERE FRIENDLY AND NICE,, I HAVE BEEN DOING BUSINESS WITH THEM FO More

by HARRIST007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

May 01, 2020

Service check and oil change Dana Hull greeted me immediately and professionally. She made me feel like as if the service of my vehicle Was the most important task she had to p More

by john9178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

April 30, 2020

I saw Noah last visit he was so helpfull he explained a lot Noah was very helpful he explained about my concerns that my car could stall at high speed that their no fix that worries me a lot More

by gamoe2000
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 30, 2020

Dana was GREAT and accurate on time performance with my vehicle and contacting Lyft. Thanks for the service at a alarming time in this world were people like you working hard to make it a good experience f More

by greenstacy4.3
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

April 30, 2020

I bought a used GM vehicle from the previous owner of Toyota of McDonough. Jim Ellis honors the free lifetime oil changes with no hesitation! I am Totally Happy! The service department is run efficiently More

by lelnatl
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

April 29, 2020

Amanda is my favorite service advisor. Although the other advisors are good, Amanda has been my advisor along with Raymond. This team of people can get the job done. More

by susancrawford902
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda,, Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

April 28, 2020

Service plus a new car sale Gerald Hopkins worked with me for several hours to get me the best deal for payments and for what I wanted on my car. The trade was done without see More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins, Daniel Feliciano
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

April 28, 2020

Great customer service Quality customer service from Reid and I did not wait long to get my oil change. The whole staff was great from my oil change service to checking out More

by juliusvrep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

April 28, 2020

Refused to give a alignment reportCashier was unpleasant Refused to give a alignment report Cashier was unpleasant had to wait for her for at least 10min. Amanda was great and very nice. Word More

by chartreaux76
Recommend Dealer
No
Employees Worked With
Amanda Cambron
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