4,275 Reviews of Toyota of McDonough - Service Center
Better than expected Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an area for them as well. More
Efficient and and friendly service. Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a rid Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a ride home for me and my husband, because of the number of services ahead of us. More
Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And communicated about what was going on with my vehicle. More
Great place and great people They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shu They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shuttle available. They are willing to listen. More
10k service Happy with service. However, I notice once i got home, the windshield revisor was topped off. Since I was introduced to Reid, I think my service will Happy with service. However, I notice once i got home, the windshield revisor was topped off. Since I was introduced to Reid, I think my service will greatly improved. More
My sales rep Reid was excellent and he is super knowledgeable and friendly and to be honest he is one of the reasons I keep coming back because he makes my life much easier through out the whole pr knowledgeable and friendly and to be honest he is one of the reasons I keep coming back because he makes my life much easier through out the whole process so in my opinion he is an asset to the Company More
I appreciate Reid my service mgr. working with me to get the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! More
Fast Service awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends More
Had a 9am appointment for oil change and tire rotation. Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not r Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not receiving the service requested? More