Toyota of McDonough - Service Center

Service for car I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Mi I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Millikan. He’s helped me a couple of times but this past Saturday, Reid was my service representative and went above and beyond for me and my car. He was extremely transparent and personable and I felt that he actually took the time working with me and ensuring I had a wonderful experience. Based off all experiences I’ve had with Reid, I know I am in good hands and really appreciate his exceptional customer service. More

Awesome I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your fa I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your family. More

Forgot to repair a tail light Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician verbalized plans to check. Spoke with the same technician by phone later and he said my light wasn’t out. Came to pick up vehicle and light was out and this was clear. Thankfully, the manager addressed situation promptly within 6 minutes or less with the repair and apologized for the confusion. Technician said he thought I was referring to the brake light. When I initially mentioned an issue, he said they would check all lights. More

Service I always get good service here I brought my car from this dealer .....I have no complain....Everyone is friendly when you pull up you get waited on v I always get good service here I brought my car from this dealer .....I have no complain....Everyone is friendly when you pull up you get waited on very fast... More

Amanda in Service As a female I would only see a few people for service. Amanda is excellent. She is honest and treats you the way she wants to be treated. Also Brandon As a female I would only see a few people for service. Amanda is excellent. She is honest and treats you the way she wants to be treated. Also Brandon in express is amazing. More

Georgia's Best I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. A I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. Also, the service department is great. They have always taken care of my vehicles. When YOU go here you are FAMILY. More

Much better than before I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire repair" that wasn't actually completed and I was charged for. But, it turned me off from returning, even with the free oil changes for my car. Fast-forward almost 10 months later and I returned to get some actual service done on my car. Firstly I scheduled my appointment over the phone as I was nearby and needed an oil change. They got me in easily for Tuesday. They also had me out in 20-30 minutes... It was nice. Add in the texting after my visit to discuss questions on the safety checklist and I was very pleased. Gotta appreciate the changes where they've come and I'm happy with it. More

I had Great expriense with Oscar Johnson he was very great I had great experience here at Toyota in McDonough and mr Oscar was great service advisor and I certinaly will come back and I will send my cousins an I had great experience here at Toyota in McDonough and mr Oscar was great service advisor and I certinaly will come back and I will send my cousins and families here More

Excellent Experience all around Reid is a very professional and knowledgeable Service Professional. He was very helpful. Our car was completed as planned and in the time frame we w Reid is a very professional and knowledgeable Service Professional. He was very helpful. Our car was completed as planned and in the time frame we were told. Thank you!! Mark and Patti Davidson More

Easy to get in and out. The seems to break my antenna but I Great shop and has good customer service. I didn't have to wait long. They seems to break my antenna each time and I know they will fix it. Great cust Great shop and has good customer service. I didn't have to wait long. They seems to break my antenna each time and I know they will fix it. Great customer service More