Toyota of McDonough - Service Center

I would recommend if appropriate staffing is in place. They were short staffed so the wait was longer and I was offered discount for wait. However, I had to wait an additional 20 minutes because my tires w They were short staffed so the wait was longer and I was offered discount for wait. However, I had to wait an additional 20 minutes because my tires were rotated the wrong way and my car was making a loud noise I turned car around and they determined the mistake made. All of my other experiences went well ! More

Oil change My service tech was amazing and very friendly fast and caring. I was in and out without a long wait. Refreshments were available and seating area was My service tech was amazing and very friendly fast and caring. I was in and out without a long wait. Refreshments were available and seating area was clean and cozy. More

great job i thought the service was excellent,also Oscar Johnson did a great job waiting area super as well.Toyota of Mcdonough i will be bringing my car to you i thought the service was excellent,also Oscar Johnson did a great job waiting area super as well.Toyota of Mcdonough i will be bringing my car to you guys for future repairs More

Great customer service I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the w I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the wait when they are super busy because of the excellent service they provide. More

Great Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up whic Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up which a great service. More

Need better communication I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I watched my car in the service area on the monitor and it took 15 min .I just would have liked if I was notified during the time I was there how long it was going to be before I was next More

Thw waite is a little long When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, More

Fast oil change Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. More

Staff was great like always Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure t Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure the shuttle service got me back to work on time. More