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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 05, 2024

Good service Good timely service. Very professional and informative. Pleasant. Nice area to sit and wait too More

by psh
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 09, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2024

They are always friendly and I can get my vehicle serviced quickly! Best Toyota Dealership More

by Kmack196526
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 05, 2024

The experience was great . They were professional and they got me in and out in a timely manner . More

by Coshia88
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 05, 2024

Very courteous, informative, and Aspen was great. She was the original person to set things in motion. More

by Astunna4u
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Mar 09, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2024

Oscar is always helpful, kind, and patient when I come in with my two sons. I know that I am in good hands when I come into this dealership! It is always a good experience and I am so grateful for that. More

by ADIAMANTE91
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 09, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2024

Everyone was helpful and pleasant. Oscar worked with me to get what I really needed and for the best price. I felt very taken care of as always. More

by mdowen98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Toyota of McDonough. Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2024

I had a great experience with the service department. Will be coming to this location for my service needs from now on More

by jacobs.brittani
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi Jacobs, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2024

My experience with the dealership overall has been good. Everyone is courteous and helpful. I would recommend this dealership to others. More

by Crossjt
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for sharing your experience with us. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 05, 2024

I received a phone call from Jim Ellis to schedule service. Over the phone, I was quoted a price for an oil change, but when I arrived, the price ended up being more. When I inquired about the price d More

by AR
Recommend Dealer
No
Employees Worked With
Aspen Evans
Mar 12, 2024 -

Jim Ellis Toyota of McDonough responded

Ar, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 05, 2024

My experience with you guys is awesome, I couldn't have asked for a better service and hospitality. Your facility is great, the atmosphere is amazing and it always a pleasure having my car serviced by you More

by D_LYKEN
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 08, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Please let us know if there is ever anything else we can do for you! Safe travels!

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