Toyota of McDonough - Service Center

They were so sweet and caring when it came to help me. Definitely would recommend to potential buyers! Definitely would recommend to potential buyers! More

I would like to thank Mr. Leon and Mr. Ali for getting us into our 2024 RAV4, Everything was done with Excellent Customer Service, from the beginning to the end. I will recomm Leon and Mr. Ali for getting us into our 2024 RAV4, Everything was done with Excellent Customer Service, from the beginning to the end. I will recommend Jim Ellis and Leon and Ali to my friends and family that’s looking to buy. Thanks to Zack in Finance for getting us approved More

Received email following day stating I missed my appt and ty o reschedule. Called the number to speak to Service dept and some guy who answered seem exasperated that I called to tell I was at appt and eventu ty o reschedule. Called the number to speak to Service dept and some guy who answered seem exasperated that I called to tell I was at appt and eventually told me nothing they could do about it. Called yo speak to GM but received no call back yet. May not come back due to rudeness by someone in service and no call back from GM. Do not care about me...I don't care about you. More

It was the best of my lifetime, and I am 65 years old Everyone was pleasant and seemed committed to excellence service Everyone was pleasant and seemed committed to excellence service More

The service was great. Good costumer service the waiting time was ok, i can réfère someone to Toyota Good costumer service the waiting time was ok, i can réfère someone to Toyota More

The staff is friendly and knowledgeable and appears to care about their customers. The dealership is also very clean and well kept. care about their customers. The dealership is also very clean and well kept. More

A very professional and welcoming environment. I would definitely recommend this dealership and have to many more people. Thank you for my 2023 Corolla. - Dalton Lowery Jr I would definitely recommend this dealership and have to many more people. Thank you for my 2023 Corolla. - Dalton Lowery Jr More

I have nothing but great things to say to this dealership! I had a blowout on the interstate on the 14th. I was able to get off and pulled into a car wash. Behind me was three men who were on t dealership! I had a blowout on the interstate on the 14th. I was able to get off and pulled into a car wash. Behind me was three men who were on their way to film something at Jim Ellis Toyota. They changed my tire and had air put in from the business next door . I followed the men to the dealership and they talked to the manager Jimmy. Shane, Curtis and Will were exceptional in taking care of this. Victoria took us into the waiting area and planned to be there a while ! My elderly mother was with me. The tire was shredded and very little on the rim. The rim was bent and hubcap damaged. The car was ready in about 2 1/2 hours! Every thing was new and car was checked out. I was shocked when Victoria told me that I didn’t owe anything. The bill had been paid! I can’t thank everyone for everything they did for the car and paying the bill . I know everyone was in the right place and time for me to have received a wonderful gift . I’m telling everyone how great this dealership is. God bless you all. More

Victoria was extremely helpful and made sure my car was taken care of She went above and beyond taken care of She went above and beyond More

The Service Manager is very helpful. I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left without service. More