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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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November 16, 2023

That’s awesome job the service manager helped me understand some stuff that we ten to lose with age , but in my case being in a coma and losing 95 percent of my memory! A big thank you to Mr Hernan More

by VOICEOFTHENATIONS.AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Voiceofthenations.ag! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Nice, friendly people and nice, clean building. Glad I bought from y’all. Would highly recommend to anyone looking to purchase a vehicle. More

by jroncleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jroncleveland! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The service associates are wonderful and take great care of me. I would like to say thank you More

by HARN.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Harn.lisa, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The wait time was very reasonable. I didn’t have the best experience the last time, but this time turned everything around! More

by jordansmith_2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Jordansmith_2912, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

Tire rotation with appointment. Took 2 1/2 hours I expected shorter turn time with appointment. More

by Themortgageman
Recommend Dealer
Yes
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 15, 2023

Technician was friendly and fast. I do appreciate the video that was send explaining what was being done to my vehicle. More

by michael.moore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in service and Jeremaine Hill in sales
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Michael.moore1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 14, 2023

They are always sweet and quick. I never have an issue here with any of the staff. More

by treya.clark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Treya.clark34! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 13, 2023

Sales and Service personnel have been courteous and professional at all times. Very satisfied with my experience in both departments. More

by Gsueagletj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Freder, courteous and professional
Report | Print
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Gsueagletj, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 13, 2023

Great service courteous agents very pleased, will recommend them to Friends and family Look forward to using the service department again in the future More

by blutch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Report | Print
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Blutch1, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 12, 2023

Thanks Daniel for your excellent customer service and assistance with my vehicle. I truly appreciated your service on Tuesday. More

by JAY WHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jay Wheeler! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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