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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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November 12, 2023

Always pleased with service at dealership. courteous and professional staff. Great communication. Also received a video of service process that was a nice addition. More

by Corie_carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Corie_carpenter! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Very organized and practical and genuine And I would say and honest experience in jim Ellis of Toyota More

by Yessicahernandezsantana
Recommend Dealer
Yes
Employees Worked With
Lavar
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Yessicahernandezsantana! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Was very helpful. Also the manager No Have a great day. Happy veterans and Thanksgiving More

by ggaylon1
Recommend Dealer
Yes
Employees Worked With
Nneil Williams. Great guy????
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ggaylon1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

The best ! Service Manager is the best . This is the main reason i keep coming back. Honest,fair,professional. All areas of the Dealer are very good 👍 👌 👏 More

by RFMF00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rfmf00! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

Jim Ellis Toyota has always taken good care of my vehicles and me. The staff and techs are very professional. Reid Millikan is a great Service Advisor. More

by TRAT657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Trat657! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 11, 2023

The staff is professional, pleasant and great at answering my questions. I believe they strive to get my vehicle serviced and "on the road" as timely as possible. More

by JOHNJ0143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Johnj0143! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 10, 2023

Great customer service, I like the way they treated me that the reason I keep going there More

by mariebintu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mariebintu! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 10, 2023

Service writer was very good and listened. They were very professional. Service time was under 2 hours and I appreciate this. More

by rdeanlebrun
Recommend Dealer
Yes
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Rdeanlebrun, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 10, 2023

Mallory was very knowledgeable about the vehicle. She walked us through every feature of the vehicle and made sure that we were ready before she let us go. The finance process was seamless. Everythin More

by randoo990
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
Nov 10, 2023 -

randoo990 responded

My wife and I are older people and Mallory Roberts took fantastic care with us. She was patient and kind and help us through every question. We have purchased many vehicles in our life, and this was the BEST experience we have had, and this is due to Mallory Roberts.

Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Randoo990, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 10, 2023

They promised my car by Wednesday and it was ready Wednesday. I had told them that I needed it for a dr appt Thursday morning at 9am More

by PSCOGGINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Pscoggins1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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