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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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November 08, 2023

Love coming here very convient professional staff and the facility was clean. I would recommend it More

by Vac768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vac768! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

Oscar was very professional and helpful Oscar was very professional and helpful. He was friendly and personable when accommodating to me More

by Leina.hoang
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leina.hoang! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 07, 2023

I was very pleased with service that I recieved. I will cont to bring my csr here. More

by arelenedorris064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Arelenedorris064! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 06, 2023

Good customers service for the repair department. Explain well all work that needed from beginning to end.. More

by DANNYHOSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dannyhosty! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 04, 2023

Very friendly and informative. Loved the video that explained all that the service technician performed or issues found. More

by Young108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Young108! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 04, 2023

They listened to my concerns and addressed my needs. I am highly satisfied with the service provided. More

by AFNUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ray
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Afnupe, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 04, 2023

Representatives are always courteous, professional, quick and updating progress. They do a thorough vehicle check. More

by BRODERSENIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Broderseniii! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 03, 2023

They are always friendly, professional, and knowledgeable. I have never had a bad experience at Jim Ellis. More

by Clcmro1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Clcmro1994, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2023

Great service! Very polite and courteous customer service agents. I had an appointment and the work was completed within the projected timeframe. More

by melaniegaddis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service department
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Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Melaniegaddis! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2023

Wonderful service been coming for years. Oscar is great to work with have always requested him More

by JOANWD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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