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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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October 26, 2023

Great customer a service and I love the service video whil car is In shop More

by JTATL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Jtatl30, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Excellent service sometimes now have 1 hour oil change but if you need quick 1 More

by PATRICIAHUEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Great service and very friendly staff. They sent a video of the inspection and exactly what needed to be serviced. More

by Kvaghela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kvaghela1! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

I was able to get a same day appointment. They got me in an out fast! More

by Stephanie.dixonpurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

Got my car serviced. Oscar was professional and nice. I wish you could come down on the service charge More

by VASTGROUPUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vastgroupusa! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 25, 2023

They need to do better at returning phone calls. Other than that it’s a great place. More

by CHAVARRIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 25, 2023

I really liked the recorded assessment of my vehicle by the technician. The service was quick. Duele was very friendly and expedient. The only negative was my rim was scratched and the tire pressure was More

by MJQUICK2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duele
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mjquick2005! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 24, 2023

Attentive, thorough and pleasant Oscar greeted me right away. The wait time was not long and he explained the next steps for replacing my breaks. It was an overall pleasant experience as always. More

by mdowen98
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mdowen98! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 24, 2023

Great service! Customer service is superb and I love that the technician did a short video of recommendations for my vehicle. More

by nickie_baker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nickie_baker! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 23, 2023

We've been using this dealership since we moved into the area. They do first rate work and are always pleasant and honest. We just bought a new SUV from them and it was a great experience. More

by IMODEL160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Report | Print
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Imodel160! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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