Back

Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

950 Barrett Parkway

Kennesaw, GA

30144

Directions

By Type

Showing 2,829 reviews

June 28, 2020

We had a great experience at this dealership. We enjoyed working with the sales staff throughout the entire process! Oleg and Cem took great care of us. Thanks. More

by vik
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oleg Robu, Kevin Chung, Kaitlin McCliment
Jun 28, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear, Vik! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

June 27, 2020

Bought a car today for our son. This is the 2nd car we have purchased from Jim Ellis in Kennesaw. Zach was out sales associate. He was great to work with. Responsive to our needs and very respectful of me More

by Laura Elledge
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Zach Boyanton
Jun 28, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Laura, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 26, 2020

Bill made buying a new Jetta a beautiful experience. Bill Rosenberg was the reason why we bought the Jetta rather than leasing, explaining in such details as a real professional salesman. He is a valuabl More

by edolo1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 26, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help! Thank you for your business and kind words, we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

June 26, 2020

They took the time to address all of my concerns I loved how clean this car was with low mileage but I was concerned that it wasn't "certified". They went through the car's history, what the dealers More

by dmarti11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rosenberg
Jun 26, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! We hope you love your new vehicle, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 24, 2020

I have bought three cars from Cem, and it is always a great experience. Cem is knowledgeable and always goes the extra mile to help in whichever way he can. More

by skruege6927
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad to hear that Cem was a great help! We hope you love your new vehicles, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jun 25, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 24, 2020

Oleg is great!!! He gave enough time for me to talk to bank and my friends during negotiations. He is the kind of person I will pass his name to my friends More

by K
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Chris Phillips, Kaitlin McCliment
Jun 24, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Oleg was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 23, 2020

Great experience and Jose was wonderful. Made the entire process extremely easy and relaxing. Even came out in the rain with an umbrella for my wife. 5 stars. More

by Evanfalconer
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Jose was a great help! We thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 22, 2020

Working with Bill was great! Thank you, Bill for working with us to get me into a new R Line Jetta. Friendly, knowledgeable, kind, and got us a great deal! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help! We thank you for your business, and we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jordan! Please let us know if there is ever anything else we can do for you! Safe travels!

June 21, 2020

Excellent salesman.Bill stayed late to help out a coworker, he took great care of me and delivered my car to me the next morning as promised. More

by akbright
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg, Cain Decker, Chris Phillips
Jun 22, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 20, 2020

Why make an appointment. 2.5 hours after I drop off my car I ask of its ready as it was only supposed to take an hour. It appears they haven't even started. Why wouldn't buy a car from them? More

by duphawk23
Recommend Dealer
No
Employees Worked With
Jeff Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

We are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 362-1261 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you soon. - Madison Magnus, Customer Relations Manager

...
157
...