Jim Falk Lexus of Beverly Hills

I just bought a new 2012 Lexus ES 350. I traded in my 2008 ES350. Alex was very helpful in handling the process. After the deal was completed I was satisfied that the price of the new car and the trade i 2008 ES350. Alex was very helpful in handling the process. After the deal was completed I was satisfied that the price of the new car and the trade in value were fair. More

Alex Manzari was very accommodating and friendly upon my first visit. He took me straight to the garage where they keep all their lexus cars, showed me all the options they had along with the prices, so it first visit. He took me straight to the garage where they keep all their lexus cars, showed me all the options they had along with the prices, so it was very easy and straightforward to make a decision for my purchase. That kind of efficiency is why I would recommend this Lexus dealership to anyone looking for a new or used Lexus vehicle. More

These Guys are great! I had the best sales experience These Guys are great! I had the best sales experience here from start to finish. I previously had an IS 250 and I was not sure if I wanted another These Guys are great! I had the best sales experience here from start to finish. I previously had an IS 250 and I was not sure if I wanted another IS or if I wanted to step up to an ES. Doug Sanchez was amazing at informing me about both vehicles and taking me on a test drive with both. He was low pressure sales, very knowledgeable and just great to work with. After that I went and sold my current vehicle to a buyer I already had lined up and he picked me up from that location and brought me back to the dealership to go over price. I was not expecting that as the location was not that close. I really liked the ES but I was not sure if it would be worth the price difference. I sat down with Robert Silva, one of the managers, and went over pricing and options. After we worked things out not only could I afford the ES but it was fully loaded and had everything I wanted and more! Again, low pressure sales, knowledgeable and genuinely wanted to help me get exactly what I wanted at a price I could afford. After that was all done they took me into the finance office to do paperwork with Morgan. I was sure I was going to be pressured into buying extras and was wondering if the monthly price was going to change now. ( that’s what happens at most dealerships ) Not at all!!! Morgan was great and went over every detail with me on the contract and explained everything I could add on extra, but with no threats or pressure to buy. He even went above and beyond to get some paperwork I forgot to bring with me so I could qualify for a rebate. My monthly price didn’t change at all and I left feeling great and not wondering what I got myself into. I love my new Lexus and I loved my experience with Jim Falk Lexus. I would recommend these 3 guys to everyone!!! More

Great service, great price. The salesman, Alex, was very straight forward and easy to deal with. The manager was also very accomodating and pleasant to do business with. straight forward and easy to deal with. The manager was also very accomodating and pleasant to do business with. More

From letter of invite to drive off was most pleasant. Came in with 3 Lexus' 2009 and 2010 and left with 3 2012. No money down. Same payments as before. No hassle. No bait and switch. Well done. Came in with 3 Lexus' 2009 and 2010 and left with 3 2012. No money down. Same payments as before. No hassle. No bait and switch. Well done. More

Alex was very responsive and attentive. I recommend him highly! He identified the car we had in mind, presented other options, and had the car ready at the appointed time. It was a very pleasant car buying highly! He identified the car we had in mind, presented other options, and had the car ready at the appointed time. It was a very pleasant car buying experience. More

Ellie walked us through the deal and remained with me until it was over. She has been extremely patient and kind with all my questions after the purchase. I couldn't have done it without her. until it was over. She has been extremely patient and kind with all my questions after the purchase. I couldn't have done it without her. More

Elie did a great job. She was very professional and informed about the product and services. She introduced us to the right vehicle and then walked us through the process. When we needed insurance, s informed about the product and services. She introduced us to the right vehicle and then walked us through the process. When we needed insurance, she recommended a lower cost provider to work with. More

Michael Heredia is a great salesman who bent over backwards to take care of me. This is the second car I am buying from him and I would recommend him to anybody who is interested in Lexus. He is no backwards to take care of me. This is the second car I am buying from him and I would recommend him to anybody who is interested in Lexus. He is no pressure and takes his time. I came back several times. The car I wanted was not yet in stock and when they got just one of them he brought it over to my office so I could drive it for a while to be sure I liked it. When the car came in stock he called me and set it up so I could pick it up that night. I got there well before they closed but it took a while for him to teach me about the car and do the paperwork and he stayed an hour beyond closing to finish my paperwork. I have bought/leased many cars in my life but Michael is the BEST salesman I have ever had. He is a gem and I can recommend you get your next car from him More

I went to this dealer because I was not happy with the treatment from another lexus dealer. I have seen online this dealer before but because the other one was convenient I choose to go there. At the end treatment from another lexus dealer. I have seen online this dealer before but because the other one was convenient I choose to go there. At the end i wasted a week and they did not give me proper treatment. I liked how Alex was friendly and everybody there even the finance manager. So I am definetly going back and I am recommending this dealer to people. More