Jim Falk Lexus of Beverly Hills

We greatly appreciate how we were treated and the way our situation was addressed. We received first class service and commend Michael Heredia and Esther Gutierrez for their personalized attention and respo situation was addressed. We received first class service and commend Michael Heredia and Esther Gutierrez for their personalized attention and responsiveness to our needs and concerns. More

Excellent customer service with no pressure, professionalism and assistance in every aspect of car buying. Overall it was such a relaxing and rewarding experience, I can't believe I was at a car professionalism and assistance in every aspect of car buying. Overall it was such a relaxing and rewarding experience, I can't believe I was at a car dealership. :-) Nidal made my car shopping experience one I would recommend to all my friends in the market for a vehicle. More

I found the entire experience to be very professional. Michael answered all my questions and even had my dog's seat belt put into my new Lexus. I am returning customer and have told everyone how pleased Michael answered all my questions and even had my dog's seat belt put into my new Lexus. I am returning customer and have told everyone how pleased I was wih the entire process. I did have a problem with the first salesmen I spoke to, but I called the sales manager and he did everything in his power to make sure that my concerns were taken care of. I made an appointment to come and trade my old Lexus for the new hybrid and they had everything ready for me. It was a very smooth process and I have recommended the dealership to everyone I know who is looking for a new Lexus. I would absoutely recommend Michael as the person the deal with. This is the 4th car that I have leased for Jim Falk. They have alwasy given me a very fair deal and I plan on getting my next Lexus from them when my present lease is up. I always bring all of my cars to Jim Falk for my tune ups and am very pleased with the service department too. Sincerely, Lacine Held More

My experience at Lexus Beverly Hills in purchasing my first Lexus was great! There was no pressure in buying and the service was absolutely wonderful! I can’t express enough words to thank Nidal for be first Lexus was great! There was no pressure in buying and the service was absolutely wonderful! I can’t express enough words to thank Nidal for being a great salesperson. He was very thoroughly with covering all of the components on the car and I didn’t feel rush! I will surely recommend others to your dealership. Thanks. More

James helped us find the right vehicle for my wife, kept his word and proved to represent the sophisticated and high-class experience we expected from a Lexus dealer in Beverly Hills. Everyone there was fr his word and proved to represent the sophisticated and high-class experience we expected from a Lexus dealer in Beverly Hills. Everyone there was friendly and helpful. James Shin was especially accommodating and made what was an anxious purchase something that ended up being enjoyable. More

I have been looking for a used GS 450h with low miles for the last 6 months and finally one had come in but was a little out of my price range. Alex was willing to work with me in order to get me the car I the last 6 months and finally one had come in but was a little out of my price range. Alex was willing to work with me in order to get me the car I wanted. He was flexible and made my car buying experience a real pleasure. I was out of there with a new car in less than 2 hours. I will definitely refer Alex and Beverly Hills Lexus to all of my friends and family. Thanks! Ricky Grandy 949-677-3899 More

Best buying experience thus far in my 39 years. Straightforward deal with really no hassle. Best price and great quality of cars. This whole operation is no frills and straight to the point (gett Straightforward deal with really no hassle. Best price and great quality of cars. This whole operation is no frills and straight to the point (getting you in the best car within your budget). More

Nidal is a very friendly, dependable and knowledgable in his field. He did everything he could to make sure that I'll be driving the pre-owned Lexus GS-350 home the same day. He introduced me to a number his field. He did everything he could to make sure that I'll be driving the pre-owned Lexus GS-350 home the same day. He introduced me to a number of other co-workers, including the mechanics in the service dept. which made it a more personal experience. More

The best dealership, the best service ! My friend The best dealership, the best service ! My friend recommended this dealership to me and its manager . Mark Stratton helped us to select a vehicle f The best dealership, the best service ! My friend recommended this dealership to me and its manager . Mark Stratton helped us to select a vehicle for our family memeber. He is a true professional, knows the product very well. I will come back to this dealership again in the future and will highly recomend it to all my friends. Thank you , Safi and Mark ! Genia and Gennady Gorin More

Juan is always respectful of my time and very professional. The service I receive from Juan and this dealership is always superb. They have never done any work without my authorization and keep professional. The service I receive from Juan and this dealership is always superb. They have never done any work without my authorization and keep me informed about the work that is needed. I have been to other dealers for service of my car and Jim Faulk Lexus does the best job. More