
Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service, friendly staff, good experience, clean environment, easy process. Would recommend friends to come here. environment, easy process. Would recommend friends to come here. More
Stephen DeWitt made our car-buying experience exceptional. He was incredibly helpful in guiding our vehicle selection and thoroughly familiarized us with our new car. His professionalism and resp exceptional. He was incredibly helpful in guiding our vehicle selection and thoroughly familiarized us with our new car. His professionalism and respectful demeanor transformed what can often be a stressful event into a calm and relaxed process. We had actually been working with Stephen for about a month before finalizing our purchase at Beverly Hills Lexus. However, our experience with your used car manager was notably different. While we understand that trade-in valuations can vary, receiving an offer that was fifty percent lower than other appraisals felt not only like an extreme low-ball but was also quite insulting. It certainly didn't make us feel like valued customers. It was only due to Stephen's professionalism, rapport, and the goodwill he established with us over several weeks that we didn't walk out of Beverly Hills Lexus. The bottom line is this: if your used car manager isn't interested in acquiring a trade-in vehicle, they should simply say so. There's no need to insult customers. As a final comment, our initial ranking for Beverly Hills Lexus was 3-Stars (Average). After considering Stephen's exceptional performance, we improved the rating to 4-Stars (Good). More
Jumber was amazing and helped me find what I needed without hesitation and with much kindness and care. Nejib made me laugh and made the finance process easy and seamless. Very happy with my vehicle an without hesitation and with much kindness and care. Nejib made me laugh and made the finance process easy and seamless. Very happy with my vehicle and overall experience. Great team and wonderful energy throughout the dealership. More
This is absolutely amazing service, so helpful and friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you More
Everyone was friendly, but I did not get the best deal and things were ultimately left out of the deal that were promised. I was not satisfied with the negotiation of the contract and would have left if n and things were ultimately left out of the deal that were promised. I was not satisfied with the negotiation of the contract and would have left if not for external factors. Good thing I really liked the car, and Shehzad was very helpful. More
Shehzad and Luis were great, Richard in Finance was also great. The process took about 3 hrs total. great. The process took about 3 hrs total. More
So fast and easy. Top to bottom, a painless experience and we left happy customers Top to bottom, a painless experience and we left happy customers More
Had a great experience with Martin! It was professional, helpful, and made the car-buying process easy! It was professional, helpful, and made the car-buying process easy! More
Most pleasant experience . Shehzad was terrific .! Everything happened in a timely fashion . I would recommend this dealer to my friends . Shehzad was terrific .! Everything happened in a timely fashion . I would recommend this dealer to my friends . More