Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very polite service and well known about the cars. We only visited this delearship to lease the car We only visited this delearship to lease the car More
If I could pick zero stars I would. I was happy to trade in and buy a new vehicle with Shezhad and John. They were insistent on delivering the vehicle to me vs me taking the car home m I was happy to trade in and buy a new vehicle with Shezhad and John. They were insistent on delivering the vehicle to me vs me taking the car home myself. They delivered it late, and with a dent in the vehicle. I had to drop the car off, pick up a loaner (which I was told needed to be returned with a full tank of gas). I picked up MY car several days later, DIRTY, NO GAS, and extra mileage b/c they drove it to Oxnard. I PAID and had to take time out of my schedule because they delivered a damaged vehicle and then left it dirty and without gas and 280 miles on the vehicle that they damaged. I'm not sure what kind of service industry/dealership does this, especially when they boast about being #1 in the western region of the country. More
JUMBER was very Professional and knowledgeable about the car. I could tell he is really into cars. The deal was amazing and everyone working at the Jim Falk Lexus was willing to deal with clients and the car. I could tell he is really into cars. The deal was amazing and everyone working at the Jim Falk Lexus was willing to deal with clients and accommodating. I am satisfied with the terms of the lease. More
Ellie was so great! ! I really appreciated her kindness and knowledge. I would definitely recommend all of my family and friends! ! I really appreciated her kindness and knowledge. I would definitely recommend all of my family and friends! More
Other than having to drive up from Orange County to Beverly Hills which I hate to drive in LA, it was a very positive experience for us. We spoke first with Jason before going up to make sure they had Beverly Hills which I hate to drive in LA, it was a very positive experience for us. We spoke first with Jason before going up to make sure they had the exact car I was looking for. Once we arrived we worked mostly with Mario who took us for the test drive and showed me all the little details about the car. The whole process was smooth and streamlined and Jason was direct in all his communications with us. There was no haggling needed. Everything was up front. No one took my keys and then made it hard to get them back so we could leave. No one high pressured us into buying something we didn’t want. I was beer appreciative for the experience we had there. It was worth the drive up. More
AZ and Martin Seo were professional and a pleasure to work with. They accommodated my schedule and were fully accessible throughout the process work with. They accommodated my schedule and were fully accessible throughout the process More
I was lied to about the terms of my contract as well as the features of my exchange or swapped vehicle. When I bought it to their attention, I repeatedly called with no call from a manager back. I am very the features of my exchange or swapped vehicle. When I bought it to their attention, I repeatedly called with no call from a manager back. I am very disappointed as this is not my first time dealing with Jim Faulk Lexus - Fleet Manager More




