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Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,435 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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9230 Wilshire Blvd

Beverly Hills, CA

90212

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Showing 1,435 reviews

July 19, 2021

Such a gorgeous place that is! Truly impressive architecture. Stuff is friendly and helpful. Cars are top notch Japanese luxory quality. I'd recommend this dealership every time! More

by PUCHKOV_MAXIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzales
Jul 20, 2021 -

Jim Falk Lexus of Beverly Hills responded

We're flattered by the incredible feedback - thank you so much! We hope to see you back at Jim Falk Lexus of Beverly Hills again down the road - in the meantime, be well!

July 18, 2021

I came there with a problem with my one week old car, they were rude and the manager adked me if i want faster service visit another Lexus dealer!!!! More

by AFSANEH117
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Jim Falk Lexus of Beverly Hills responded

I'm sorry to hear our team didn't leave a better impression on you, and I can assure you that is never our intent. I would love to see if there's anything I can do to assist you with your vehicle and make this right. Would you please give me a call, when time permits? I will look for your contact details, as well. Best, John Kim - General Sales Manager - (310) 274-5200

July 15, 2021

Misha was very frendly and patient regarding my payment options and he waited until i was ready to pick up my car till the end of the week More

by MONIES83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Abramovitch
Jul 15, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for reviewing Jim Falk Lexus of Beverly Hills! We're so glad to hear that Misha and the team made your visit a pleasant one. Drive safe, and see you again next time!

July 07, 2021

The salesman and the general manager were great. However there was another manager I dealt with when I first went there who is extremely rude and condescending even though this was my third car I was gettin More

by SPOURRABBANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou, Michael Shin
Aug 27, 2021 -

Jim Falk Lexus of Beverly Hills responded

This review is concerning to read, as our number one goal is to offer a comfortable and pleasant vehicle-buying experience. We hope it all worked out when you came to see us a second time. We do apologize for how your first experience was.

July 03, 2021

I had a great time with Lou Daniel helping me through out the process. This was my 3rd time trying to find the right car and every time was a different person. I was sick, so Lou's patience meant everything. More

by TULEATHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Daniel
Jul 06, 2021 -

Jim Falk Lexus of Beverly Hills responded

We are thrilled that Lou could assist you and help you find the right car for your needs! Thank you for trusting Jim Falk Lexus of Beverly Hills with your business, we appreciate your positive feedback. Drive safely!

July 02, 2021

Very convenient and great customer service. The people there are very nice, respectful, and happy. They truly make you feel like your home and you can have it your way. More

by KAMPURYAN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AZ Ehteshami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fook Krongkum, A A, Chris Jackson, Michael Shin, Jamie Gonzales, Jimmy Yac, Misha Abramovitch
Jul 04, 2021 -

Jim Falk Lexus of Beverly Hills responded

We strive to make all our guests feel like they're part of the Jim Falk Lexus of Beverly Hills family, and we're so glad we're achieving that goal! Thank you for doing business with us and leaving a positive review - we hope to see you back again in the future!

July 01, 2021

Jimmy was the best salesman ever! He was extremely knowledgeable and help me choose what is now my favorite car. More

by NIKKALONDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AZ Ehteshami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Yac
Jul 01, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the great review, Nikka! We are happy to hear that you had such a successful experience working with Jimmy and the Jim Falk Lexus of Beverly Hills team. Drive safely in your new vehicle, and we hope to see you again down the road!

June 29, 2021

This dealership is very professional, clean and the process was very smooth and I had zero issues. More

by LINWITHUS2321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Hamor
Jun 30, 2021 -

Jim Falk Lexus of Beverly Hills responded

Thank you for the excellent feedback! We're glad we were able to make your visit so smooth and seamless, and we appreciate you trusting the Jim Falk Lexus of Beverly Hills team with your business! Drive safe and come back again soon!

June 26, 2021

They have Great customer service. Everyone was friendly. Thanks for the new car More

by PAMCHALAZODI350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Martin Seo
Jun 28, 2021 -

Jim Falk Lexus of Beverly Hills responded

We appreciate your business and your kind review. Thank you from all of us at Jim Falk Lexus of Beverly Hills and safe travels in your new car!

June 24, 2021

You never forget paying above sticker. You guys are making plenty of money. You don’t need to charge over sticker. When Lexus advertises a lease price nationally, you should respect it. I understa More

by SEPBADY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Shin
Aug 27, 2021 -

Jim Falk Lexus of Beverly Hills responded

I'm very sorry that you aren't satisfied with our prices. We strive to keep them competitive, but I can understand your frustration. I would be happy to speak with you directly and address these concerns. Please don't hesitate to give me a call if you would like to discuss anything further. Thank you, John Kim - General Sales Manager - (310) 274-5200

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