Jim Falk Lexus of Beverly Hills

Excellent Service and Price My wife and I had a wonderful experience at Jim Falk Lexus of Beverly Hills today thanks in no small part to the courteousness and unparalleled custom My wife and I had a wonderful experience at Jim Falk Lexus of Beverly Hills today thanks in no small part to the courteousness and unparalleled customer service offered to us by Enrique Carvajal. Not only did he help us get out of our lease from another dealership early, he did it at a price that our previous dealership could not beat, let alone match. On top of everything, after the paperwork was completed, he personally delivered our new car to us at our home. We could not have been more pleased, and we look forward to working with Enrique in the future. There are a lot of car dealers in Southern California, but we recommend without hesitation that anyone seeking a new Lexus go to Enrique at Jim Falk Lexus of Beverly Hills. More

Review of Michael Heredia, Purchase of Lexus RX-350 Michael provided excellent customer service with our purchase of the RX-350. He offered ample time in helping us with vehicle selection and discussing Michael provided excellent customer service with our purchase of the RX-350. He offered ample time in helping us with vehicle selection and discussing the lease terms. It's my first time driving a Lexus and I found great value in having Michael explain features and functions of the vehicle - he knew the car from A to Z. He also made himself available for any future questions or concerns. I feel great to have Michael as my single point of contact at Jim Falk Lexus. More

Amazing service! Not only was our salesman, Enrique Carvajal, extremely pleasant to work with he went above and beyond to make sure I got everything I wanted/needed wi Not only was our salesman, Enrique Carvajal, extremely pleasant to work with he went above and beyond to make sure I got everything I wanted/needed with the best deal possible. He took the time to show me everything about the rx350 with all the high tech gadgets these days sometimes people assume you know how to use everything, but he made sure I was comfortable using everything- which in opinion was amazing! Great customer service, great deal, great car! Go see Enrique! More

fantastic customer service Huey Han was terrific. He helped me find the car I was looking for and worked diligently with management to get the right price. Huey was extremely p Huey Han was terrific. He helped me find the car I was looking for and worked diligently with management to get the right price. Huey was extremely professional and courteous during each and every step of the process. More

Thank you Natalia, you're the best! I'm so thankful for how helpful Natalie was from the moment we were introduced. Right away she knew exactly what type of car I would like, and thorou I'm so thankful for how helpful Natalie was from the moment we were introduced. Right away she knew exactly what type of car I would like, and thoroughly answered any questions I had during the process. Natalie went above and beyond to ensure I had a truly great experience; from working with me through finding the right payment plan to even checking in on me several days after my purchase and reminding me of some more features. I haven't been happier with a purchase, thanks Natalie! More

Thank you for great experiance Thanks to Nataliya Z. for THE BEST service she had provided to us. Our family had purchased 2 cars within 2 weeks and the service, the deals and overa Thanks to Nataliya Z. for THE BEST service she had provided to us. Our family had purchased 2 cars within 2 weeks and the service, the deals and overall experiance she had provided to us was beyond outstading!!! THANK YOU!!! More

Awesome! Enrique went above and beyond my expectations! Got me into a car MANY others wanted. Reviewed every single detail and gave me piece of mind! Will not Enrique went above and beyond my expectations! Got me into a car MANY others wanted. Reviewed every single detail and gave me piece of mind! Will not go anywhere else! More

Jim Falk Lexus + Enrique Carvajal = The best! I just got my third car from Jim Falk Lexus, and once again had the best experience. As usual I worked with Enrique Carvajal, who is the best salesma I just got my third car from Jim Falk Lexus, and once again had the best experience. As usual I worked with Enrique Carvajal, who is the best salesman out there. He is honest, knowledgable, and truly makes buying a car an easy process. I was in and out, got the best deal, and can't recommend Enrique and Jim Falk Lexus enough! More

Excellent servive We were thrilled for the painless process of purchasing our new Lexus. Enrique was incredibly knowledgeable and easy to work with! He simplified the We were thrilled for the painless process of purchasing our new Lexus. Enrique was incredibly knowledgeable and easy to work with! He simplified the process so it was as seamless as possible. I'd recommend him to anyone. More

Unprecedented experience 4/9/2014 The rate that Huey Han gave me in the dealership was not the rate that we talked and discussed over the phone & on txt messaging but since 4/9/2014 The rate that Huey Han gave me in the dealership was not the rate that we talked and discussed over the phone & on txt messaging but since I really like d car I bought it anyway. Huey's customer service was impeccable. He has personal attention to details and knows how to win his prospects. He explained all about car. He was very accomodating and helpful. He even brought d car to my office for me to test drive it. We then drove to Long Beach for him to see my trade -in car. He was a hardworker. More