Jim Falk Lexus of Beverly Hills

When I walked into the dealership, Jessica Zeigler asked the right questions to help me figure it out. I didn't feel like she was pushing me to buy something I didn't want, but rather - trying to help me f the right questions to help me figure it out. I didn't feel like she was pushing me to buy something I didn't want, but rather - trying to help me figure it out. By far the best experience with a car sales person that I've ever had. I trust her. More

I received an email from Jim Falk Lexus offering me an early trade in for my current car. I responded and went to see Doug who sold me my car and offered the no cost trade in for a new car. Besides the ti early trade in for my current car. I responded and went to see Doug who sold me my car and offered the no cost trade in for a new car. Besides the time that it took to complete the transaction which was about 2 hours, I came home with a new auto as promised. As always, everyone was courteous and efficient. It will difficult to top the service we have had with Jim Falk Lexus. More

Ellie Shafiee is by far the best salesperson anyone can work with.She goes out of her way to make sure one gets the best deal possible. work with.She goes out of her way to make sure one gets the best deal possible. More

Enrique Carvajal helped us purchase our 2012 Lexus RX 350 and he gave excellent customer service. He answered all of our questions, explained all of the features of the car, and went above and beyond our ex and he gave excellent customer service. He answered all of our questions, explained all of the features of the car, and went above and beyond our expectations. Enrique was a pleasure to deal with! More

A very professional and friendly dealership. Worked closely with Ellie to make the numbers work and get a deal that was a true "win-win". I left satisfied with the speed and fairness of both Ellie and closely with Ellie to make the numbers work and get a deal that was a true "win-win". I left satisfied with the speed and fairness of both Ellie and the dealership More

We just leased our second new RX350 from Jim Falk Lexus and salesman Jordan Simon. As before it was a pleasant stress-free experience. We have also had our previous two Lexus vehicles serviced at Jim Fal and salesman Jordan Simon. As before it was a pleasant stress-free experience. We have also had our previous two Lexus vehicles serviced at Jim Falk and both the sales and service experiences have been first-rate. More

I have had nothing but the best in attention and service from Michael Heredia. He has always been there for me. From the appointments figuring out what I want to do in person at the dealership to phone call from Michael Heredia. He has always been there for me. From the appointments figuring out what I want to do in person at the dealership to phone calls with all the details, he is always so attentive and friendly. I just leased my third lexus in a row and I don't ever see switching to anything else. I am so comfortable and treated like a queen. What more could a girl ask for? Thanks from one very satisfied customer! More

Jessica is GREAT. Very knowledgable and honest and friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me a level of personal attention that I really appreciated. More

I was extremely pleased by Enrique Carvajal service, he made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good APR, he also took his time to show us all the neat features our new car had. His customer service was superb, I would definitely recommend Enrique and Morgan Osegueda they made our purchasing experience pleasant. More

So the 1st time I went here was to help purchase an RX for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful in so many levels from start to finish. I told her I'd come back to purchase my next vehicle. I didn't realize I'd come back in just a couple months. I was on the hunt for an IS250C and with so many vehicles already under my name she was able to approve me for my 4th!!! I jumped the gun and ran to her...in a matter of 1hr (literally) I was cruising in my IS250 convertible! She is possibly one of the sweetest person you would ever meet & she runs the extra mile to help ensure you will leave JIM FALK LEXUS with a smile on your face! If you're looking for a new LEXUS, I recommend JESSICA ZEIGLER!! Trust me..."SHE WILL MAKE IT HAPPEN" (that's their motto)!!! Let her know PL Chavez sent you and you will be WELL TAKEN CARE OF!! More