Jim Falk Lexus of Beverly Hills

Jessica is GREAT. Very knowledgable and honest and friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me a level of personal attention that I really appreciated. More

I was extremely pleased by Enrique Carvajal service, he made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good APR, he also took his time to show us all the neat features our new car had. His customer service was superb, I would definitely recommend Enrique and Morgan Osegueda they made our purchasing experience pleasant. More

So the 1st time I went here was to help purchase an RX for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful in so many levels from start to finish. I told her I'd come back to purchase my next vehicle. I didn't realize I'd come back in just a couple months. I was on the hunt for an IS250C and with so many vehicles already under my name she was able to approve me for my 4th!!! I jumped the gun and ran to her...in a matter of 1hr (literally) I was cruising in my IS250 convertible! She is possibly one of the sweetest person you would ever meet & she runs the extra mile to help ensure you will leave JIM FALK LEXUS with a smile on your face! If you're looking for a new LEXUS, I recommend JESSICA ZEIGLER!! Trust me..."SHE WILL MAKE IT HAPPEN" (that's their motto)!!! Let her know PL Chavez sent you and you will be WELL TAKEN CARE OF!! More

We were very happy with the purchase of our Lexus at Jim Falk. From the very beginning, our salesman Enrique Carvajal was top notch. It was refreshing to deal with a salesman who really believes in helping Falk. From the very beginning, our salesman Enrique Carvajal was top notch. It was refreshing to deal with a salesman who really believes in helping the customer and making the customer feel good about their purchase. I would definitely recommend Enrique to anyone who wants a good car buying experience. Every car salesman should be as professional as he is. More

If you are looking to buy a new car, I can highly recommend Michael Heredia - he is one of the most personable, honest and friendly people in the business! recommend Michael Heredia - he is one of the most personable, honest and friendly people in the business! More

Michael Heredia was an absolute delight to deal with, he made the process simple and easy and he gave me a great deal on a Lexus GS350. He was incredibly polite, helpful and not at all pushy. Michael tried made the process simple and easy and he gave me a great deal on a Lexus GS350. He was incredibly polite, helpful and not at all pushy. Michael tried his hardest to put together a deal that made sense and then discounted it even more! The process of negotiating the price was fast and incredibly easy not at all like other dealerships/salespeople I have encountered. It was no problem for him to take my old car and let me drive off in my new vehicle right away even though I had one payment left and there was some minor damage to my old car. I am incredibly happy with the customer service, with Michael's attention to detail, great attitude and willingness to make a deal. I would absolutely highly recommend Michael specifically and Jim Falk of Beverly Hills as well. If you are considering a Lexus or even if you are considering a BMW or Mercedes (as I was) go see Michael. My experience was fantastic, I love my new Lexus and I have zero buyers remorse. A fantastic experience all around. More

Jessica was extremely professional and friendly. She was able to get us in and out in no time. She made the car buyer experience painless, but memorable in a good way. My next Lexus will definitely be bou able to get us in and out in no time. She made the car buyer experience painless, but memorable in a good way. My next Lexus will definitely be bought from Jim Falk and Jessica. More

I would happily refer anyone to Michael Heredia at Jim Falk Lexus. I have leased two cars through Michael and have been %150 impressed with both he and the dealership. As long as I'm driving a Lexus, they Falk Lexus. I have leased two cars through Michael and have been %150 impressed with both he and the dealership. As long as I'm driving a Lexus, they will be my first choice. I've already referred a friend to Michael. Thank you. More

Jessica was great! I had a hassle free experience and would highly recommend Jessica. She gave me a detailed explanation of how to use the vehicle, which was super helpful. would highly recommend Jessica. She gave me a detailed explanation of how to use the vehicle, which was super helpful. More

Michael Heredia stands out for incredible quality of service! He is a gentleman, professional and very knowledgeable, but what makes him stand out in the crowd is that he bends over backwards to help service! He is a gentleman, professional and very knowledgeable, but what makes him stand out in the crowd is that he bends over backwards to help his clients, just because he wants to help them in every way he can. I adore him and cant imagine working with anyone else at Lexus. He is a busy guy and yet never makes me feel that I am bothering him--he always takes time out of his busy schedule for me, and I am very grateful. Whenever my husband is ready to upgrade his older Lexus, Michael Heredia is our man-the only salesman we would consider working with. Honestly, he is the very best!! Best regards, Michele Berkman More