Jim Falk Motors of Maui

My service advisor Ryan was top notch and helped me out a lot! They even accommodated me being late due to family issues! lot! They even accommodated me being late due to family issues! More

Kyla my service advisor was very helpful and friendly. Excellent service from Elmer who fixed problem with my carplay on my vehicle. Excellent service from Elmer who fixed problem with my carplay on my vehicle. More

Hard to get appointment scheduled but once that was done they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both for total of $600 parts and labor. Dealership completed the recall work as expected and on time. More

I had an excellent experience, thank you. From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went w From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went well. I told them I was from Lahaina and we had limited car repair options. They were very helpful and helped me in every way possible. My repair was done promptly and I picked up my car in just a few hours. My water pump was replaced. Also would like to thank the mechanics. More

Ryan and his team are amazing and very helpful in everything they did for my truck everything they did for my truck More

It’s very caring and always maintain customer satisfaction. The amenities are well provided at the waiting area or a shuttle service is another option bring offered. The services they offer is ex satisfaction. The amenities are well provided at the waiting area or a shuttle service is another option bring offered. The services they offer is excellent! No wonder I always come back because I trust them a lot. More

ryan was a pleasure to work with. prompt service and communication was great. will definitely be back again prompt service and communication was great. will definitely be back again More

I don’t have anything to say everything went flawlessly and seamlessly, and my car was ready early, which was fantastic! and seamlessly, and my car was ready early, which was fantastic! More

Employees were great. They called to describe what work needed to be done. The only negative about the visit was the parking lot is chaotic. Too many vehicles, too littl They called to describe what work needed to be done. The only negative about the visit was the parking lot is chaotic. Too many vehicles, too little space. Need a bigger lot. More

Very professional efficient attentive courteous pays attention to details good communication with the customers needs attention to details good communication with the customers needs More