Purchased a Ram 1500 on 10/31. Today is 12/25/2020 and they still have not sent me my registration!!!! Called several times, sent several emails.......NO RESPONSE WHAT SO EVER.
When buying the vehicle I specifically told Mayson, my MAILING ADDRESS is different for the STREET ADDRESS listed on my license. I live in a rental and unable to receive mail there.
Well, Mayson never listened and listed my street address on the Vehicle registration. Called DMV, they said I cannot change the address, only the applicant can change it - JIM F**K.
So, Kyle contacts via "form email" asking was our service "excellent" and if not, what can we do. I explain my situation, once again, and ask for his help. 15 days go by....no call, no email, nada!
Then they send a text picture of my vehicle registration to my partner, not me, that they have my vehicle registration it at their office. So what does that mean? Now they want to inconvenience me more and tell me to pick it up at their office. Why would I want to do that, see the bunch of idiots that lack customer service, really!!!! My partner tells them again, just mail the dam thing!!!
That was 2 weeks ago, still no registration, MERRY FALK'N CHRISTMAS!