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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews
Call Dealership (808) 270-2600
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260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

February 08, 2024

Rick Kealoha-Jacobson in the Service Department takes great care of us. Always greets me. Always helpful and suggests what needs to be done. Gets a driver to bring me back to my office. He gets an A More

by JDORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
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Feb 09, 2024 -

Jim Falk Motors of Maui responded

It’s great to know that Rick provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Jim Falk Motors Of Maui Team

February 06, 2024

The service and staff are so helpful especially Ryan. He is the main reason why we keep going back there time and time again. More

by ALBAOBRUCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vierra, Ryan Westberg
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Feb 08, 2024 -

Jim Falk Motors of Maui responded

Bruce, thank you so much for the wonderful review of your experience at Jim Falk Motors Of Maui. Ryan is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Jim Falk Motors Of Maui Team

February 05, 2024

We rolled up and met with John who exceeded our needs. Everyone was very helpful and thorough. Very happy with my new car. More

by CIERARODRIGUES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makaiwi - Taueetia
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Feb 07, 2024 -

Jim Falk Motors of Maui responded

Your compliments and kind words mean so much to us and our team, Ciera! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Jim Falk Motors Of Maui Team

February 05, 2024

Fast and easy service. Natalie was great, she got me in and out. I would highly recommend More

by Tlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson, Aleiya Rosales, Sam Bersamin, Ryan Westberg, Natalie Darisay
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Feb 07, 2024 -

Jim Falk Motors of Maui responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Natalie does for Jim Falk Motors Of Maui and our customers. Hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

February 04, 2024

The service experience at Jim Falk motors was exceptional! I have purchased many cars through the dealership and have had nothing but exceptional experiences. More

by shelbisms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Report | Print
Feb 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Jim Falk Motors Of Maui. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

February 03, 2024

Services were completed in less than the estimated time. Service at intake desk was very professional. More

by DIANAMULLINS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Report | Print
Feb 06, 2024 -

Jim Falk Motors of Maui responded

Diana, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Jim Falk Motors Of Maui's Service Department. Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

RYAN IS THE REASON WE BOUGHT A NISSAN VEHICLE. HE IS AN EXCELLENT SERVICE WRITER AND More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Report | Print
Feb 02, 2024 -

Jim Falk Motors of Maui responded

Thank you for this amazing review! We really appreciate your business, Tom. Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

Service staff was great. Very attentive, efficient and friendly. Ran into our salesman Harrison Potter as well and it was great catching up. Many Mahalos More

by c.catmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Potter
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Feb 02, 2024 -

Jim Falk Motors of Maui responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

Good service special mention to Ryan and colleagues at the service desk Aloha and mahalo More

by nicodomi54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Report | Print
Feb 05, 2024 -

Jim Falk Motors of Maui responded

We appreciate the time you took out of your day to provide this feedback, Nico. At Jim Falk Motors Of Maui, our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

Very helpful to me and my other half. Kind and considerate people. Did the best they could to help me get a car More

by graigy.rayoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Filipe
Report | Print
Feb 05, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review, Graigy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jim Falk Motors Of Maui Team

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