Jim Falk Motors of Maui

First service in Maui Great service with a smile. Ryan exceeded all expectations. He was very knowledgeable, professional and friendly. He explained the entire process a Great service with a smile. Ryan exceeded all expectations. He was very knowledgeable, professional and friendly. He explained the entire process and recommended needed additional work. Great job by him. Great experience, I will be back. More

Went out of their way to accommodate my schedule Even though I was there for a minor recall issue, they took the opportunity to do my scheduled maintenance to save me another trip. They are friendly Even though I was there for a minor recall issue, they took the opportunity to do my scheduled maintenance to save me another trip. They are friendly and helpful More

Friendly and family oriented yet professional. Joey my car dealer listened to what I wanted, and helped me all the way through the process, Chris as well as Jorge, Thanks guys! Merry Christmas and Joey my car dealer listened to what I wanted, and helped me all the way through the process, Chris as well as Jorge, Thanks guys! Merry Christmas and a prosperous New Year to all at Jim Falk Motors of Maui 😊🤗 More

Smoothest purchase of a new vehicle When I saw a national ad on television, advertising an event with 20% 2019 or older, Buick Enclaves, I called 3 dealerships. Within minutes, saleman When I saw a national ad on television, advertising an event with 20% 2019 or older, Buick Enclaves, I called 3 dealerships. Within minutes, saleman Lincoln Seto called me from Jim Falk Motors. He had one Enclave in stock that was eligible for this sale, we negotiated a price over the phone, I came to the dealership a few days later, and walked out with my new Enclave. More

1st service visit on new Tucson Rick was courteous and friendly. He kept me informed & updated by text and phone. Service for oil change & tire rotation was fast and on time. Rick was courteous and friendly. He kept me informed & updated by text and phone. Service for oil change & tire rotation was fast and on time. More

Great professional hard worker for the customer.He got Great professional hard worker for the customer. He got me a great price. Joe A. has great knowledge of all the cars on the lot. Great professional hard worker for the customer. He got me a great price. Joe A. has great knowledge of all the cars on the lot. More

Nissan Leaf Service Headlight and windshield replacement. Excellent service was performed. I was satisfied with the time it took to perform the service and the cost was Headlight and windshield replacement. Excellent service was performed. I was satisfied with the time it took to perform the service and the cost was below the initial estimate. More

Service took WAY too long Disappointed at the time it took (nearly 3 hours) to change my oil and rotate tires on my Hyundai Santa Fe. I'm a car guy and have changed my own oil Disappointed at the time it took (nearly 3 hours) to change my oil and rotate tires on my Hyundai Santa Fe. I'm a car guy and have changed my own oil and tires numerous times and KNOW it doesn't take 3 hours. Glad I brought a book. More

Wonderful service, above and beyond Shawn was so helpful. I called earlier in the week to see about getting a second opinion. He assured me that the cost would be less than what I was Shawn was so helpful. I called earlier in the week to see about getting a second opinion. He assured me that the cost would be less than what I was quoted elsewhere for new rotors and brake pads. I dropped off my car and he remembered me from the phone call prior. He called in a reasonable amount of time and asked if I'd like to take care of it that day! I saved a little bit of money and got amazing service. More

Nissan Service is the best We buy Nissan products because of the great service we receive from their service department and more specifically from service writer Ryan Westberg w We buy Nissan products because of the great service we receive from their service department and more specifically from service writer Ryan Westberg who is always so helpful and courteous. They treat us well with a smile no matter how busy they are. As long as they continue great service we will continue to be a long standing customer. More