Jim Falk Motors of Maui

Routine Maintenance Ryan is the greatest. He always has my best interests in mind and made my experience the greatest. The whole experience is what I have come to expec Ryan is the greatest. He always has my best interests in mind and made my experience the greatest. The whole experience is what I have come to expect. More

Ka’i and Lincon is by far the best car sales men on Maui. This Maui team you can feel such a great vibe once you walk into that door! It’s like one big OHANA. They are amazing!!! Took everything slow with me This Maui team you can feel such a great vibe once you walk into that door! It’s like one big OHANA. They are amazing!!! Took everything slow with me making sure I was comfortable and understood what I needed to know!! They helped me so much! And wanna thank them for getting me into a reliable car that I absolutely love!!! It fits me so well! Thank you guys so much! You are the best!!! Go check out Jimfalk of Maui if you want reliable and family friendly. More

My Kicks had a headache My appointment time was within 24 hrs of calling. Greeted and serviced ,,no fuss about it . Also needed a loaner. No worries! Thank you for tak My appointment time was within 24 hrs of calling. Greeted and serviced ,,no fuss about it . Also needed a loaner. No worries! Thank you for taking care of my car More

Awesome customer service Agent was friendly and understanding. He followed up on my requests and offered further assistance in regards to problems i was having with my vehicle Agent was friendly and understanding. He followed up on my requests and offered further assistance in regards to problems i was having with my vehicle. More

Experience was pleasant and the wait time wasn’t very long They took my car right away, explained everything that needed to be done and were very helpful. My wait time was 2 hours and went by quickly. The serv They took my car right away, explained everything that needed to be done and were very helpful. My wait time was 2 hours and went by quickly. The service team were cordial and very efficient. More

Great people. Helpful. Both Lincoln and John were both very helpful sales reps. We were able to get financing approved for a new Chevy Equinox. Also, I really appreciated Both Lincoln and John were both very helpful sales reps. We were able to get financing approved for a new Chevy Equinox. Also, I really appreciated the manager Jason. I felt like he was being honest and sincere. Overall, everyone in the dealership was very helpful. The guy is the finance department was great as well. More

Not great. Appointment was made a few weeks in advance and when we arrived at service center there was no record of appointment. Got a call from service center Appointment was made a few weeks in advance and when we arrived at service center there was no record of appointment. Got a call from service center 3 hours after we picked up the car to tell us the car was ready for pickup. No paperwork was received when car was picked up. Called service center later that day requesting that they email all service records. Still waiting for that email. Dealership is poorly run with poor communication, and is not very well organized. More

Mahalo for the Blessing ! The crew at the Maui Jim Falk Motors resembled true team work. Kyle helped me out by opening a door of opportunity that I didn’t know existed. Lincoln The crew at the Maui Jim Falk Motors resembled true team work. Kyle helped me out by opening a door of opportunity that I didn’t know existed. Lincoln made sure that I was comfortable through out my whole visit, he kept checking in on me & keeping me updated with what they were doing for me. Ray, I believe did his most best in helping me get approved by a bank & I truly appreciate the genuine work behind the team members here. There was a sense of comfort while waiting & a feeling of welcome-ness, which made my visit one that I am grateful for ! -Mahalo again, Hele Kaupe (Michele) More

Fast and efficient Truck is awesome, got her in for service quickly and got her done fast and efficient. Was satisfied with the service and courteous Service Writer. Truck is awesome, got her in for service quickly and got her done fast and efficient. Was satisfied with the service and courteous Service Writer. More

Exceptional service The diagnosis done was thorough and helped me to decide whether to repair my Nissan Pathfinder or if it was time to buy a new vehicle. The service re The diagnosis done was thorough and helped me to decide whether to repair my Nissan Pathfinder or if it was time to buy a new vehicle. The service reps that assisted me was Sean. He also took a step further to double check if there were any warranties for my transmission as well, providing thorough and exceptional service. I also appreciate the shuttle service provided by the Nissan service department. Thank you! More