Jim Falk Motors of Maui
Kahului, HI
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858 Reviews of Jim Falk Motors of Maui
Ryan was such an amazing customer service provider to me It was easy, great experience! Ryan helped me with all my belongings and with my child. My car was cleaned and fixed above my expectation It was easy, great experience! Ryan helped me with all my belongings and with my child. My car was cleaned and fixed above my expectation More
Excellent Service Experience at Jim Falk Booked our appointment online, so easy! Nick was great when we got there. Got a ride to lunch, and our car was ready earlier than expected!! Couldn Booked our appointment online, so easy! Nick was great when we got there. Got a ride to lunch, and our car was ready earlier than expected!! Couldn't have been any better!! More
SERVICE 6/21/19 No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenienc No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenience More
Easy Peasy Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colora Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colorado in More
No Aloha. Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like trash. More
Nick has been the best service guy for my Hyundai. Nick is awesome. I have been purchasing and servicing with Jim falk for probably 20 years now. Nick by far is the best ever. He redeemed my faith a li Nick is awesome. I have been purchasing and servicing with Jim falk for probably 20 years now. Nick by far is the best ever. He redeemed my faith a little . More
I really appreciate the care Sean provide. I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I w I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I was greeted by Sean pleasantly he explained work that I needed and work that I may need in the future. It gave me that feeling of trust and commitment to service and now I am a customer for life. My family is also a Nissan customer for life. Please continue to employ those with great customer service and non pushy sales tactics. More
Service Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future. More
Happy with my new car! I really don't have an opinion about Jim Falk Motors in general, but I know that my sales person, Theresa Kapaku-Marler did a great job informing us a I really don't have an opinion about Jim Falk Motors in general, but I know that my sales person, Theresa Kapaku-Marler did a great job informing us about the vehicle we were interested in. She was very knowledgeable and helpful. Btw, we bought a new Hyundai, but it isn't available as a selection under Sales(New). I selected Sales (Used) so Theresa could get the rating she deserves. More
Great service...professional and courtepus!! Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very custo Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very customer oriented. Mahalo Ryan!! More


