Jim Glover Dodge Chrysler Jeep Ram Fiat

We are trying to use our local Jeep Dealership for service on our Jeep Grand Cherokee Overland Summit. The following is being shared in regard to my recent experience. At the present time the deal service on our Jeep Grand Cherokee Overland Summit. The following is being shared in regard to my recent experience. At the present time the dealership is overwhelmed with the number of customers compared to the staff available in the service arena and support services. Phone calls are not returned promptly from service and voicemails are left. The service managers are overwhelmed with the volume of customers. I had to go to the dealership and discovered my vehicle was ready myself one hour before closing as I would be without my vehicle an additional day. When pulling into the service area there were several salesman positioned a few feet away. It was obvious that I was headed to service to check on my vehicle. A salesman approached me and my demeanor should have let him know I really wasn’t interested in purchasing and the salesman kept following me and bantering questions to me. I really don’t appreciate pushy sales people and when I am ready to buy I will not purchase from a pushy high pressure dealership. I do commend the dealership for having the vehicles on the showroom floor unlocked. Some dealerships keep them locked and only salesman unlock them which is extremely frustrating. The dealership lacks enough loaner vehicles for a vehicle that service takes overnight. More

Super helpful Aj and his team were the best. Aj took his time with me, showing and explaining everything so simple. Aj understood my circumstances and the Jim Glove Aj and his team were the best. Aj took his time with me, showing and explaining everything so simple. Aj understood my circumstances and the Jim Glover team helped me in the best way possible. I walked in not expecting much but left with a new car! Thanks so much guys! More

Professional and Transparent This dealership was a pleasure to work with. Billy was awesome for us and was helpful through the process. Transparent and professional communication. This dealership was a pleasure to work with. Billy was awesome for us and was helpful through the process. Transparent and professional communication. I will be going back to him the next time I need a vehicle! More

Great Buying Experience AJ did an excellent job helping me walk through the buying process. I was able to get the vehicle I wanted at a great price. AJ did an excellent job helping me walk through the buying process. I was able to get the vehicle I wanted at a great price. More

Excellent experience here at this dealership Great service, plus friendly staff. Came in for a good deal and ended up with a great deal. Just a all around great bunch. I would recommend this plac Great service, plus friendly staff. Came in for a good deal and ended up with a great deal. Just a all around great bunch. I would recommend this place to everyone. More

Very friendly and helpful Worked with Brooklynn in the service department! She was wonderful and very helpful with working on our van. Our van was fixed and she called to giv Worked with Brooklynn in the service department! She was wonderful and very helpful with working on our van. Our van was fixed and she called to give us up to date report. So glad to have found her! More

Jim Glover Owasso! Best customer service I’ve ever had! Jim Glover in Owasso was the best experience I’ve ever had at a dealership! Not only did they work with me regarding my trade-in that wasn’t in the be Jim Glover in Owasso was the best experience I’ve ever had at a dealership! Not only did they work with me regarding my trade-in that wasn’t in the best shape, they also helped me get into an awesome brand new suv. Mark and Ryan took care of us the whole time from water, working with us until close, good conversation and just helpful advice on different options. 10/10 recommend Jim Glover in Owasso! More

Service Department I’d bought a used Dodge at another dealership and was needing a key fob..I was met with professional and courteous treatment by the workers in the ser I’d bought a used Dodge at another dealership and was needing a key fob..I was met with professional and courteous treatment by the workers in the service department... while there I watched the interaction with the other customers and never saw the courtesy or professionalism waiver... when I get in the position to purchase a vehicle, I wouldn’t hesitate in seeing if we could deal on a vehicle... the owner and manager should be proud of their workers...pleasant experience More

Great service. Excellent service department and staff. We made an appointment and they were waiting on us when we arrived. Brooklyn kept me updated and the repairs Excellent service department and staff. We made an appointment and they were waiting on us when we arrived. Brooklyn kept me updated and the repairs were all completed in a timely manner. More