Jim Hudson Acura

The dealership need to improve a lot. I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at the dealership. The adviser/girl has no idea of how many cars are in front of me. With the computer tracking people have become cozy and lazy. If it was their only source and advisor owns it , it would not take more than an hour. Basically the dealership has no accountability as to how many cars are in and how long it should take to service. Please train the advisors and sales persons in such a way each of them is accountable for what each does and the tasks, Inventory should be in their finger tips. Hard work not praise for ordinary lethargic ways. Hire quality not head count. More

Service department is good and so is Melissa I didn’t have a great experience with the sales department have a great experience with the sales department More

Melissa Davis offered excellent customer service and was very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complet very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complete. More

I had an excellent experience at Jim Hudson Acura. Melissa was my customer service representative and kept me informed regarding everything that needed to be done. Everyone was very friendly. I was ve Melissa was my customer service representative and kept me informed regarding everything that needed to be done. Everyone was very friendly. I was very pleased with the service I received. More

Dealership is always clean and the service is always outstanding. You can count on them to do what they say and always keep you informed on the status of your vehicle outstanding. You can count on them to do what they say and always keep you informed on the status of your vehicle More

ve been using this service shop shop for over 5 years. Melissa is very fantastic, knowledgeable, trustworthy, fair, and clear. She has experience and it showed. Highly pleased she takes care of me & vehic Melissa is very fantastic, knowledgeable, trustworthy, fair, and clear. She has experience and it showed. Highly pleased she takes care of me & vehicle. More

Melissa does a very good job of taking care of my every need. And I appreciate the courtesy waiting area need. And I appreciate the courtesy waiting area More

Awesome car buying experience! Everyone was so nice and accommodating. I will definitely do business with Jim Hudson Acura in the future. accommodating. I will definitely do business with Jim Hudson Acura in the future. More

Our car-buying experience at Jim Hudson was the most satisfying we have ever had. The device was impeccable and the product is above reproach. Ashley made us feel as if we were her only customers even satisfying we have ever had. The device was impeccable and the product is above reproach. Ashley made us feel as if we were her only customers even though we know that was not true. Great job all of you!!! More

The service at Jim Hudson Acura is great! I will definitely be a return customer! definitely be a return customer! More