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Jim Hudson Ford

Lexington, SC

4.8
2,390 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,390 reviews

August 01, 2023

Always tries to keep vehicles in stock. Excellent Sales and Service Department. Good people there. More

by GTAYLOR6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Had a great experience working with John Cook. Our purchase was done all by phone, text and a vidoe walk around of the car! He was available to answer any questions and was very helpful. I'm loo More

by nebraskax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mestey
July 31, 2023

I used Ford's mobile service. They came to my place of employment and took care of my car! I would recommend this service fo those who are very busy! I would use this service a More

by smith120312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
July 31, 2023

Wonderful staff and a pleasure to work with. Very friendly and helpful. Fast transaction and professional. More

by ford0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Nettles
July 31, 2023

Awesome people and great hospitality I would recommend them to anyone. Chris Weaver was very helpful. More

by BRANDANKNOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

I had an appointment at 10am. Dropped my car off at 9:50am. I was told it would be about a hour for my car to be done. Received a call at 11:30 that they just inspected it and tri More

by jenniferblock2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, Please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

Aug 09, 2023 -

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 31, 2023

Great service work, from the Advisor to the technicians. Dealership service waiting area was clean. More

by bobourne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Terrible experience with management. Salesman was great. Management made it clear that they detest informed, literate customers. Never do business there. More

by markdsumner
Recommend Dealer
No
Employees Worked With
Samuel Poole
Aug 09, 2023 -

Jim Hudson Ford responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, Please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

July 30, 2023

Excellent service very knowledgeable and easy to work with. Everyone was very polite and how to clean area to sit and wait. More

by ryanevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The service department is “best in class”. Paul Vaughn needs to receive the bulk of the credit for running such a professional operation. More

by douglasvaclav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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