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Jim Hudson Ford

Lexington, SC

4.8
2,389 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,389 reviews

September 01, 2021

Bought the truck over the phone. Jackson delivered it to my office and closed the deal. What a smooth transaction. Would do business with these folks again and again. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Sep 07, 2021 -

Jim Hudson Ford responded

Thanks, Chris, we truly appreciate your great rating!

August 30, 2021

Worst dealer I have done business with. Sales and service both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! More

by briandrugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Risner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Alvarez
Aug 31, 2021 -

Jim Hudson Ford responded

We are sincerely sorry for any inconvenience you faced. We would appreciate the opportunity to learn more about your recent experience in an effort to provide better service in the future. Please reach out to Customer Relations Manager, Shannon Stockton via email at sstockton@jimhudson.com.

August 28, 2021

Prompt attention at intake. Took about 3 hours to complete including check out. No hand off from technician to service coordinator who left for lunch leaving my car and me waiting 30 minutes until I More

by NannyK2563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Risner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Jim Hudson Ford responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

August 27, 2021

I continue to have the most excellent service with the most wonderful staff. I am always taken care of and everyone is so kind and professional. More

by cmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver, Service Advisor
Sep 01, 2021 -

Jim Hudson Ford responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

August 27, 2021

Awesome service as always. Everyone is always very nice and professional. More

by cmlollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 01, 2021 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 24, 2021

Good Service, but charging a $499 closing fee is a ripoff. Even Dick Dyer only charges $225. The closing fee sours an otherwise good experience and leaves a bad taste in your mouth. More

by ogwecon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Jim Hudson Ford responded

We are sorry for any inconvenience, should you need anything please do not hesitate to reach out!

August 22, 2021

We were shopping for our daughters first car and Craig Ellis was the salesman we worked with. He was very pleasant and listened to our wants/needs for our daughters first car. He went above and beyond to More

by TMoorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 21, 2021

Came in prior to appointment time and was taken care of right away. Quick service and super friendly staff. twenty five twenty five twenty five More

by josephboren1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 23, 2021 -

Jim Hudson Ford responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

August 18, 2021

Wonderful people to help find a new car and they even helped to trade in my old one. This was my first purchase using a loan and they helped me to understand the process and different payment options ava More

by Gsauls123gsauls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie, Jim
August 18, 2021

Excellent service-professional, kind, timely, and efficient! I would highly recommend this dealership to my friends and family. Best car buying experience I have ever had. More

by delllsimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson, Chris, Tony, and Steve
Aug 18, 2021 -

delllsimpson responded

Thank you for the great service I received!

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