Jim Hudson Ford

Recall on my car I thought that I would have to wait three hours, but it only took an hour and the customer representative that I dealt with Ken Mathews was very helpf I thought that I would have to wait three hours, but it only took an hour and the customer representative that I dealt with Ken Mathews was very helpful and polite and made sure everything was good with me, I really thank him for this wonderful experience. More

Absolute Best This was the absolute best car buying experience I have ever had. Absolutely zero pressure to buy a vehicle. Chris (our salesman) was on his game and This was the absolute best car buying experience I have ever had. Absolutely zero pressure to buy a vehicle. Chris (our salesman) was on his game and made the entire car-buying experience a pleasure....and normally.. "car buying experience" and "pleasure" are not used in the same sentence!! I would recommend this dealership to anyone! I drove almost 800 miles to buy a car from them! I would do it again tomorrow! More

Nail in my tireTire Tire was. not repairable. Tire was replaced. Expensive it I was given the price ahead so I could make an informed decision. Pleased with the servic Tire was. not repairable. Tire was replaced. Expensive it I was given the price ahead so I could make an informed decision. Pleased with the service I redeivd even though the departmeng was very busy. More

Excellent service department The only problem was my fault. Robert Hargrove was very helpful and completed the service on my truck even though I had moved the key to my tires? The only problem was my fault. Robert Hargrove was very helpful and completed the service on my truck even though I had moved the key to my tires? More

Mine was a air bag recall. I was informed that it would take 8 or 9 hours to perform the recall. The completed it in 3 1/2 hours. Thanks for the fast service. I was informed that it would take 8 or 9 hours to perform the recall. The completed it in 3 1/2 hours. Thanks for the fast service. More

Very pleasant experience First salesman encountered in parking lot was very friendly and happy to take me to the salesman I would be dealing with. The car I had inquired about First salesman encountered in parking lot was very friendly and happy to take me to the salesman I would be dealing with. The car I had inquired about online was waiting out in front of the showroom and was ready to test drive. John Cook was quite friendly and knowledgeable of the vehicle and if he could not answer a question he immediately found someone who could. The negotiation was polite and quick and we are comfortable we received a fair price for our trade-in. The process with the finance officer was rapid and they’re was no high pressure to get “add ons”. The vehicle was cleaned up and John sent it back because it was not to his standards....when it came back again we could see him outside with the car still wiping up some spots with which he was still unhappy. It took about 3 1/2 hours from pulling in with old car and driving home with new one. I hate buying new cars due to the usual uncomfortable purchasing process but John and his colleagues were different than most. We will certainly return to this dealer when the need arises and will recommend them to others. More

Fixed the unfixable. A different dealership diagnosed my out of warranty Edge as needing a part nationally unavailable and said there were no options except live without A different dealership diagnosed my out of warranty Edge as needing a part nationally unavailable and said there were no options except live without operating windows. I went back to Jim Hudson (40) miles away because I bought the car there and they not only fixed the problem but provided outstanding and courteous service More

Excellent Service Bob Hargrave and everyone in the service department provide excellent customer service and I trust any recommendations for my vehicle. They always wor Bob Hargrave and everyone in the service department provide excellent customer service and I trust any recommendations for my vehicle. They always work with me and create a viable plan for future service. More

Service Very quick service and Bob was very cordial . We are regular customers and we bought our SUV there so we are familiar with their good work. Very quick service and Bob was very cordial . We are regular customers and we bought our SUV there so we are familiar with their good work. More

Easy Peasy I have been a loyal customer of Jim Hudson Ford with my 2013 Fusion for 15 years. I kept it and now I have a beautiful Ford Explorer, (both Ruby Red I have been a loyal customer of Jim Hudson Ford with my 2013 Fusion for 15 years. I kept it and now I have a beautiful Ford Explorer, (both Ruby Red), at a low interest rate. My neighbors are so jealous. I love it! I cannot say enough about Ronnie Tyler, I had already picked the vehicle on the internet, so I just casually drove into the parking lot late Saturday afternoon and parked in front of it. I opened the car door and sat sideways waiting to see who would come out. I sold Fords for Palmetto Ford, (Manley and Graham Eubank), many years ago and I was the King of the Lot Lizards, so I knew it was the last deal day of the month and how to get the motivated salesperson. I looked into the sunset and there was this man walking towards me. When he got close to me I said, "Congratulations! You get to sell me a car!" I'm not sure he believed me, but I had my 1099s and I had paid off my Fusion with FMC. so I knew we were good to go. More