Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.7
2,206 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
Contact Dealership
View Awards

1201 W Main St

Lexington, SC

29072

Directions

By Type

Showing 2,206 reviews

March 12, 2024

We had a wonderful sales experience. Everyone we dealt with was polite and professional. Will not hesitate to recommend this dealership to family and friends. Craig Ellis was able to ans More

by lakebilly11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience at our dealership and that Craig was able to assist you in finding the perfect vehicle. We appreciate your recommendation and look forward to serving your family and friends in the future.

Helpful
March 10, 2024

Had to keep calling to get repair updates. A foam shield near the manifold was horribly beaten up. It was near but not part of the repair. They ordered a new one. Valet service was great. More

by Mavrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Jim Hudson Ford responded

We apologize for any inconvenience you experienced with the repair updates and the condition of the foam shield near the manifold and we regret any lapses in communication. We're glad to hear that you found our valet service to be great, and we appreciate your patience as we addressed the issue. To discuss the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Helpful
March 10, 2024

Bob was great as usual. Had the tires on my F-250 rotated and the technician let me observe how to relearn the TPMS system so I can do it myself in my shop next time. Very m More

by Nolancox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that Bob provided excellent service and that you were able to learn how to relearn the TPMS system for your F-250. We strive to provide helpful and informative experiences for our customers, and we're happy that you found value in our parts department as well. Thank you for choosing us for your automotive needs.

Helpful
March 10, 2024

Jacob Black and Chris Dawkins gave us unparalleled service when we purchased our new truck. We will definitely be back for further purchases and service More

by yoxtheimerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Jacob Black and Chris Dawkins provided you with exceptional service during your truck purchase. We look forward to welcoming you back for future purchases and service needs. Thank you for choosing us!

Helpful
March 09, 2024

Courteous and accommodating service department. The repairs were completed as promised. I was given a loaner car so I wouldn’t be inconvenienced. More

by Steve T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide excellent service and we are glad to hear that you were satisfied with your experience at our service department. We appreciate your business and look forward to serving you again in the future.

Helpful
March 09, 2024

Easy to schedule an appointment. Service center personnel were extremely helpful and kept me informed about the status of my vehicle. I was very pleased with the service. More

by Dboydh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience scheduling an appointment and that our service center personnel were helpful and kept you informed. We strive to provide excellent service to all of our customers and we are happy to hear that we met your expectations. Thank you for choosing us for your vehicle service needs.

Helpful
March 09, 2024

Service was quick! Staff was friendly and professional. I will continue to take my suv to your service department as I have done for the past ten years More

by KSEAY514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your loyalty and kind words! We are thrilled to hear that you had a positive experience with our service department. We look forward to continuing to provide you with excellent service for many more years to come.

Helpful
March 09, 2024

I was very satisfied with they way the loaner vehicle was handler and how understanding the service center handled the repair. More

by jmaugie2021
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you were satisfied with the loaner vehicle and the repair process at our service center. We strive to provide excellent customer service and we appreciate your business. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Helpful
March 08, 2024

Everyone was nice. AJ was super. She answered all my questions. No problems at all. More

by datdcreek1
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that AJ was able to assist you and answer all of your questions. We strive to provide excellent customer service and are happy to hear that you had a great experience with us. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us!

Helpful
March 08, 2024

Chris Thompson and the entire team did an outstanding job working with me to diagnose the ongoing issues I had with my 2019 F150 5.0. Since getting it back from warranty repairs, the truck has been running p More

by domnchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Chris Thompson and our team were able to diagnose and resolve the issues with your 2019 F150 5.0. We take pride in providing excellent service and ensuring that our customers are satisfied with their vehicles. We appreciate your recommendation and look forward to serving you again in the future.

Helpful
1
...
31
32
33
...
221