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Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.8
2,390 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,390 reviews

February 28, 2024

They are very thorough with their service and make it clear what work is being done. Also, they are extremely pleasant More

by lflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Feb 29, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide clear communication and excellent service to all of our customers. We appreciate your kind words and look forward to serving you again in the future.

February 27, 2024

They were great. Get right to the point, no obnoxious back and forth. Took care of us and we left with our dream truck at a fair price. Couldn’t be happier with the e More

by slaughterj11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with us and that you were able to leave with your dream truck at a fair price. We appreciate your business and hope to see you again in the future.

February 27, 2024

Very smooth and helpful experience, I greatly appreciated Jeremains assistance throughout the entire process. I would gladly come back! More

by robertplarseniii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Jeremains provided you with a smooth and helpful experience. We look forward to welcoming you back in the future!

February 26, 2024

Chris is knowledgeable and always recommends current service needs. Arranged transportation home and delivered vehicle More

by KATHYHARRELL1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on Chris's service! We are glad to hear that he is knowledgeable and proactive in recommending current service needs. It's great to know that he also arranged transportation home and delivered your vehicle. We appreciate your business and look forward to serving you again in the future.

February 26, 2024

Bob the advisor gave excellent customer service. Excellent quality work and parts in a timely fashion. Definitely will be back. More

by BETHSTOVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that Bob provided excellent customer service and that you were satisfied with the quality of work and parts. We look forward to welcoming you back in the future.

February 26, 2024

Auto repair shop keep my vehicle over a week I had to call over paid More

by The5McDermotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auto repair
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Feb 28, 2024 -

Jim Hudson Ford responded

We apologize for the inconvenience you experienced with our service department. Our goal is to provide efficient and timely service to all our customers, and we regret that we fell short of meeting your expectations on this occasion. We understand the importance of timely repairs and strive to minimize the time vehicles spend in our service department. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

February 26, 2024

I absolutely love the employees at Jim Hudson Ford they are so polite and very helpful. More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our employees to be polite and helpful. We strive to provide excellent customer service, and we appreciate your kind words. We look forward to serving you again in the future.

February 25, 2024

Chris was very helpful and knowledgeable. We had a good experience. We received very prompt and on time service.. More

by CDWCLOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that Chris provided helpful and knowledgeable service, and that you had a good experience overall. We strive to provide prompt and on-time service to all of our customers. We appreciate your business and hope to serve you again in the future.

February 25, 2024

Fernando and team were amazing! Customer service was top notch and a breath of fresh air after coming directly from a different dealership. Everyone was just amazing! More

by Kimberlythompson0288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your kind words, Kimberly! We are thrilled to hear that you had a great experience with Fernando and our team. Providing top-notch customer service is always our priority, and we are glad that we were able to exceed your expectations. We appreciate your feedback and look forward to serving you again in the future.

February 25, 2024

Work completed quicker than expected, Chris discussed and made recommendations for service and parts for the next appointment. More

by Millerm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that the work was completed quicker than expected and that Chris was able to discuss and make recommendations for future service. We look forward to seeing you at your next appointment.

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