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Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.8
2,390 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,390 reviews

February 24, 2024

Prices to fix your vehicle is outrageous. Was price for heater 2 heater hose's. Had to send it to someone else due to the cost. Come to find out that all I needed was one heater hose not two. More

by MGLEWIS61384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Feb 27, 2024 -

Jim Hudson Ford responded

We are sorry to hear about your frustrating experience with the cost of repairing your vehicle's heater hoses. It's important to us that our customers feel they are receiving fair and transparent pricing for the services we offer. We strive to provide accurate diagnoses and cost estimates for repairs and we apologize for any inconvenience this may have caused. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

February 24, 2024

Everybody was really fantastic wanted to help every way they could I feel I got the best deal I could’ve got my salesman was just the best you could ever ask the sales person in my life he didn’t sell me t More

by rdk102062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us and that you feel you got the best deal possible. We truly appreciate your loyalty and look forward to serving you for years to come. Thank you for choosing us and for recommending us to others. We value your business and are grateful for your support.

February 24, 2024

Matt in service was very friendly, efficient, helpful, and professional. Service was done in a timely manner and service area is very clean and comfortable. More

by CINDYSUE213PMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on Matt in service! We are glad to hear that he provided excellent customer service and that your experience was efficient and comfortable. We strive to provide top-notch service to all of our customers and we appreciate your kind words.

February 23, 2024

They kept great open communication with me eventhough it took longer than expected to have my car fixed. They also provided me with a loaner car to drive while I waited. More

by SWARREN095
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We apologize for the delay in fixing your car, but we're glad to hear that you appreciated our open communication and the loaner car we provided. Customer satisfaction is our top priority, and we appreciate your understanding during this time. Thank you for choosing us for your automotive needs.

February 22, 2024

Excellent service and experience. Always a pleasure when dealing with the Jim Hudson team. Thank you More

by JNILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our team at Jim Hudson. We strive to provide top-notch service to all of our customers, and we are grateful for your feedback. Thank you for choosing us, and we look forward to serving you again in the future.

February 22, 2024

Fernando Peña was awesome, kind, helpful and knowledgeable. He went above and beyond. Great experience. More

by ebnick17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Peña
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Feb 23, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback about Fernando Peña! We are thrilled to hear that he provided excellent service and made your experience great. We will be sure to pass along your kind words to him. Thank you for choosing us!

February 21, 2024

I felt listened to and respected. I even spoke to Terrell on his day off today and no problem. More

by WOSWALD53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We strive to make sure all our customers feel heard and respected, even on our days off. We appreciate your feedback and look forward to serving you again in the future.

February 20, 2024

Every time, I take my car to Jim Hudson, its returned with another issue. My glove compartment is not closing properly after the air cabin filter was installed. More

by alice.bacon26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Hudson Ford responded

We are truly sorry to hear about the ongoing issues you've experienced with your car after visiting our dealership. Providing reliable service and ensuring that your vehicle is returned to you in proper condition is our top priority, and we regret that we have not met your expectations in this regard. To discuss this further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

February 20, 2024

Great customer service Dante was ready and very accommodating to me and my family. Finance was great and had me finished within a few minutes. Overall great experience! More

by Msrobinson1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Freeman
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Feb 21, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with Dante and our finance team. We strive to provide excellent customer service and we are glad that we were able to accommodate you and your family. We appreciate your business and hope to see you again in the future!

February 19, 2024

Got my tire fixed and back on the road in no time! The entire team was very professional and organized! Great overall experience! Don't go anywhere else! More

by doutlaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team and that we were able to get you back on the road quickly. We appreciate your recommendation and look forward to serving you again in the future.

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