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Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.8
2,390 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,390 reviews

February 15, 2024

Shane always takes good care of us and our cars when served. He provides customer service More

by EMILYBECKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Feb 16, 2024 -

Jim Hudson Ford responded

We appreciate his attention to detail and his willingness to go the extra mile to ensure our satisfaction. Shane is a valuable asset to the team and we thank you for your kind words

February 15, 2024

I’ve always received excellent and professional service. I would recommend Jim Hudson. They go the extra mile to help their customers. More

by BANDERSON1126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on Jim Hudson's excellent and professional service. We greatly appreciate your recommendation and are glad to hear that they consistently go the extra mile to assist their customers.

February 15, 2024

The sales staff and finance mangers who helped us both of our vehicle purchases have been very pleasant, friendly and courteous to both my wife and I. The same also for the service department staff. More

by CRICKETBOOTS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are delighted to hear that our sales staff, finance managers, and service department staff have provided you and your wife with pleasant, friendly, and courteous service during your vehicle purchases. We strive to ensure a positive experience for all our customers, and your kind words are greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

February 14, 2024

I have purchased from Jim Hudson Ford and Jim Hudson Toyota. I have purchased at least 11 vehicles from Jim Hudson Ford including when they were Ben Satcher. I have known Ronnie for years and Craig has More

by landon.renee.preston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Jim Hudson Ford responded

Thank you for your positive review of Jim Hudson Ford and Jim Hudson Toyota. We appreciate your loyalty as a customer and are glad to hear that Ronnie and Craig have provided exceptional service to you over the years. We strive to make all of our customers feel like VIPs and it's great to know that we have succeeded in making you feel valued. We look forward to continuing to serve you in the future.

February 13, 2024

I'm not interested in filing these questions out for your benefit. This is rude of you to insist More

by CMARKILDERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
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February 11, 2024

My Service Advisor, Chris Thompson, knew the questions I wanted answered before I asked them. He put me at ease that everything to get me the best repair was being done. Chris had the best mechanic for my r More

by IN-HOUSE-COMPUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback about your Service Advisor, Chris Thompson. It's great to hear that he anticipated your questions and provided you with reassurance throughout the repair process. We're glad to know that he assigned the best mechanic for your car's repair. We appreciate your trust in our services and look forward to assisting you in the future.

February 11, 2024

I took my F-150 hybrid there, again, because of another check engine light. I just Got it out of the shop on Saturday morning for a check engine light for transmission, and was told they changed the batte More

by BPORTLOCK32
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Jim Hudson Ford responded

We are truly sorry to hear about your recent experience with our service department. Your feedback is essential to us, and we sincerely apologize for any inconvenience or frustration caused by the unresolved issues with your F-150 hybrid. To address your concerns further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

February 11, 2024

Many thanks to my service writer Bob Hargrave and the rest of the staff! As always going the extra mile to accomplish a great end result. My service staff are the best 👍😎👍 More

by Ted Gauntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We greatly appreciate your recognition of our service writer, Bob Hargrave, and the rest of our staff. We always strive to go the extra mile to ensure a great end result for our customers. Your satisfaction is our top priority, and we're thrilled to hear that our service staff is the best in your opinion. We look forward to serving you again in the future! 👍😎👍

February 11, 2024

Great service from everyone involved in keeping my truck in perfect condition. Bob Hargrave is very helpful and knowledgeable. More

by lonhamby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Nettles
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Feb 12, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our team and that Bob Hargrave provided helpful and knowledgeable service. We strive to keep our customers' vehicles in perfect condition and appreciate your recognition of our efforts. If you have any further needs or questions, please don't hesitate to reach out.

February 10, 2024

Our sales representative AJ was amazing! If I could give her 10 stars I would! We were in and out with our new vehicle in 2 hours. Everyone at Jim Hudson was so professional and helpful. Tha More

by liddiaf0207
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayvia Johnson
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Feb 12, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We're thrilled to hear that AJ provided exceptional service and that you had a smooth and efficient experience at Jim Hudson. We appreciate your feedback and look forward to serving you again in the future.

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