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Jim Hudson Ford

Lexington, SC

4.8
2,390 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,390 reviews

September 01, 2023

Jeff Grey approached me as I was on the lot looking for a vehicle. He was very polite, caring and took the time I needed to answer all of my questions. More

by michaeljohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Jim Hudson Ford responded

Thanks for sharing your quality experience with Jeff. We appreciate your business and hope to see you again soon!

September 01, 2023

It sucks! Like their motto says, once you experience it you never forget it . Terrible! More

by JFJESMITH
Recommend Dealer
No
Employees Worked With
None of these were there
Sep 06, 2023 -

Jim Hudson Ford responded

We deeply regret the unfortunate experience you had at our dealership. Our utmost priority is to ensure customer satisfaction, and your feedback is invaluable to us. To address this issue promptly, please don't hesitate to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

Sep 06, 2023 -

JFJESMITH responded

Already responded to your other survey. Enough said!

September 01, 2023

Samuel Poole sold me a Maverick hybrid at a price that was reasonable for a model in high demand. More

by C.A.SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Poole
Sep 06, 2023 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with Samuel and the team. Please let us know if you need anything.

August 31, 2023

Always fast and friendly service. My car was done in a timely manner, and it was clean when I picked it up. More

by STEVN.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

August 31, 2023

The customer service at this dealership It's great whether you are purchasing a vehicle or having one serviced. Shane Sharpe, my service advisor, got my truck checked in and ready for the service quic More

by ljsmith8390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe--5 stars
Sep 01, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 31, 2023

A smooth process, and a great truck. Several a good experience. I would recommend to friend and family More

by jasonramseybeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mestey
Sep 01, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

August 31, 2023

Awesome Dealership, this is my 3rd purchase from them. Looking forward to our future purchases. More

by rwalker2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Chris, Ronnie
Sep 01, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 31, 2023

Charged for something that was not performed. Very said to see the dishonesty in your employee’s. More

by BR3458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Risner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Sharpe.
Sep 01, 2023 -

Jim Hudson Ford responded

Can you please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com and elaborate further about the services you were charged for. Thank you!

Sep 06, 2023 -

Jim Hudson Ford responded

We sincerely apologize for any frustration you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

August 31, 2023

The experience was great! Everyone was friendly and helpful! Love my new Bronco. Will buy my next car at Jim Hudson More

by mbhargrave157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Potter
Sep 01, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 29, 2023

Always so easy to drop off and return when complete! Pleased with how easy it always is! More

by KIMBERLY22
Recommend Dealer
Yes
Employees Worked With
Jake Walmsley
Sep 01, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

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