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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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January 16, 2021

When I called, I was able to make an appointment in a timely manner. The work was done quickly and I was on my way! More

by RCaudle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrove
Jan 29, 2021 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

January 16, 2021

I had a recall issue for my 2020 Explorer and called Jim Hudson Ford for an appointment. The valet service worked great. They picked my vehicle up, did the necessary work and returned it later in the day. I More

by Radius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Jim Hudson Ford responded

We are pleased to hear of your great experience with Craig!! Thanks for taking the time to share it with us. Please let us know if you need anything else, we'd be happy to help.

January 16, 2021

Service is always timely, I am provided options for level of service, easy to make appointments, no high pressure sales, and always professional staff members. More

by Ford family now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 29, 2021 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

December 31, 2020

We Received appointment quickly as we were traveling and came up to the holidays. Service was done quickly and efficiently. Staff were accommodating and friendly. More

by Landry_helene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Jan 14, 2021 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 30, 2020

Cris Weaver has been my friend and a "go to person" for years due to his extensive product knowledge, positive attitude and desire to address my concerns. Communications with this dealership are outstan More

by Titanic1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Brian Torres
Jan 14, 2021 -

Jim Hudson Ford responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

December 28, 2020

Adam was very informative and helpful. He kept me informed and was professional. Less than 25 words are enough to rate his interaction with me. More

by que123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 14, 2021 -

Jim Hudson Ford responded

We are pleased to hear of your great experience with Adam! Thanks for taking the time to share it with us.

December 17, 2020

I do not know what I can say, because every time that I bring one of my three vehicle's in for service they do an excellent job at a reasonable price. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
December 10, 2020

This was our first visit since the purchase of our truck. The reason was a recall and when we set up the appointment, the staff was knowledgeable. When we dropped off the truck, the staff was friendly and More

by jj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
unknown
December 04, 2020

Staff was very personable and helpful. Bob kept me informed and got me out as quickly as possible! It was a pleasant experience over all. More

by 1gamecockfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
November 29, 2020

Great service. I had an appointment but they were able to get me in earlier. Thank you all for taking care of me and my truck. More

by Lisam1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cureton
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