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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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February 26, 2020

Thank you for allowing me to make an appointment, your waiting for me as I arrived early, advising how long you thought the work would take, finishing more quickly than your estimate and the friendliness More

by bobwhite
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Jim Hudson Ford responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

February 24, 2020

Easy in and out. Great service. And had no problem letting me pick up the next day when I extra time to pick up. Great work all> More

by officemanager
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 26, 2020 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

February 22, 2020

Service was Fantastic Nick Counts my service advisor was great. De delivered on his promise. I was there for my Escapes 30,000 mile service and was out within an hour as p More

by AnnQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Counts
Feb 26, 2020 -

Jim Hudson Ford responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

February 21, 2020

Great Service I have an ten year old car and brought it in for a check engine light and exhaust system. Upon view of he car they determined the problem and pointed More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Feb 26, 2020 -

Jim Hudson Ford responded

James, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

February 17, 2020

I had an appointment to get my regular maintenance check. I was there to get an oil change and tire rotation. Service was great. I like not having to spend the entire afternoon waiting on my car. More

by GoGoGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick was the service advisor and T J Taylor worked on my vehicle.
Feb 18, 2020 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience.

February 13, 2020

Shane was service rep. I made appt. for oil change and addressed 2 issues covered under warranty. Shane recommenced 30,000 mile service and handled all issues addressed! Hope all my visits can be as sat More

by Captnswife
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 14, 2020 -

Jim Hudson Ford responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

February 09, 2020

Great service experience Loved working with Shawn. He showed genuine interest in interacting with me. He was very personable. We discussed upgrades to my truck that he thou More

by Hodge81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Mills
Feb 10, 2020 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

February 08, 2020

Great customer service had a appointment was in a out in no time answered all my questions and made sure I was happy and satisfied More

by Rjf1002
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 10, 2020 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience.

February 02, 2020

OIL CHANGE. Came in for a oil change without a appointment and Nick fit me in. He also reminded me about the 40k service since my truck was just a few hundred mil More

by bobfirla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick C. ? Very nice
Feb 03, 2020 -

Jim Hudson Ford responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

February 01, 2020

Service department is always friendly and takes the time to fully evaluate the situation. They take care of your every need from start to finish. More

by Stmortgsrvs4
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 03, 2020 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

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