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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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November 11, 2023

This place went above my expectations of a dealership. I will do more business with th More

by dtsimpson2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
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Nov 13, 2023 -

Jim Hudson Ford responded

We express our heartfelt gratitude for sharing your experience with us.

November 11, 2023

Everyone was nice and professional I highly recommend that people do business here for their car needs More

by darniesha18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Williams
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Nov 13, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 09, 2023

Loved the help an support I got with choosing the vehicle that was right for me! More

by pamela.conrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 07, 2023

Mobile service at my home was WONDERFUL and the service team was efficient and very friendly! More

by tanneal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 05, 2023

Very professional and kept me informed in the progress of repairs, which were done very timely. More

by soudert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience.

November 05, 2023

Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word More

by floyd.jc
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Jim Hudson Ford responded

Thank you for awarding us a 5-star rating! Your business is greatly appreciated.

November 03, 2023

This dealership has always been courteous, knowledgable, helpful, and professional. Their service has always been great! I recommend this dealership to otheres for purchasing vehicles and having them servic More

by drusillajsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
Report | Print
Nov 03, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

Nov 08, 2023 -

drusillajsmith responded

As always, it was wonderful to have exceptional service from your dealership.

November 03, 2023

The service department team at Jim Hudson Ford is always a pleasure to work with. More

by jtwynn02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
Report | Print
Nov 06, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

November 03, 2023

The only reason I’m giving it two stars is bc of Paul the manager. If it wasn’t for him this place would get no stars! I had to take my care up to the dealership 4 times for the same problem. I wouldn’t have More

by TERRINREEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Nov 08, 2023 -

Jim Hudson Ford responded

We appreciate your feedback and apologize for any inconvenience you've experienced. Your satisfaction is important to us, and we'd like to address the ongoing issue with your vehicle. We understand your frustration and would like to address your issues immediately. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

November 02, 2023

Had a problem going on for 2 years and finally figured it no charge to me. I very much appreciated it. More

by KIRKTIM162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Stover
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Nov 03, 2023 -

Jim Hudson Ford responded

We are genuinely delighted to learn about your exceptional experience at our dealership! Your decision to share your feedback with us is greatly appreciated.

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